
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.25
Work Schedule
Flexible
Benefits
health care
Paid Time Off
Mental Health Resources
Employee Discounts
Tuition Reimbursement
Financial counseling
Career Development
Job Description
King Soopers, based in Colorado, is a well-established supermarket chain that has been proudly serving communities throughout Colorado and Wyoming with over 115 stores. Since merging with The Kroger Company in 1983, King Soopers has become part of one of the largest retail grocery chains in the United States. This connection allows King Soopers to combine its local community focus with the robust resources and innovations of the Kroger family of companies. King Soopers is not just about groceries; it’s about feeding the human spirit through dedication to quality products, exceptional customer service, and a welcoming shopping environment.
The company prides itself on fostering a diverse and inclusive workplace, putting people first, and passionately committing to safe and ethical practices. King Soopers continuously innovates to enhance the customer experience, offering a broad range of products, competitive pricing, and community engagement programs such as Zero Hunger | Zero Waste and diversity frameworks. The company also champions associate wellbeing through comprehensive benefits and career development opportunities, aiming to help employees thrive both professionally and personally.
The role being offered is centered on delivering exceptional customer service in a coffee shop or related department setting within King Soopers stores. This part-time or full-time position is designed for individuals who are caring, purpose-driven, and enthusiastic about learning and growing within the company. The successful candidate will be responsible for creating a safe and clean environment where customers feel valued and appreciated. They will ensure customers receive the right products at the right time with fair and accurate pricing, embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Key responsibilities include preparing beverages according to recipes and customer requests, managing inventory, offering product samples, helping customers with inquiries, and maintaining high standards of product quality and department cleanliness. This role demands excellent communication skills, teamwork, and the ability to handle a fast-paced and sometimes stressful retail environment professionally and cooperatively.
King Soopers supports its associates by offering a comprehensive benefits package including healthcare coverage, paid time off, employee assistance programs, financial coaching, tuition reimbursement, and extensive training opportunities. The company is committed to providing flexible scheduling, mental and emotional support resources, and a positive workplace where employees can build their careers and positively impact their communities. If you have excellent customer service skills and are eager to contribute to a team that values respect and inclusion, this opportunity at King Soopers is ideal for you.
The company prides itself on fostering a diverse and inclusive workplace, putting people first, and passionately committing to safe and ethical practices. King Soopers continuously innovates to enhance the customer experience, offering a broad range of products, competitive pricing, and community engagement programs such as Zero Hunger | Zero Waste and diversity frameworks. The company also champions associate wellbeing through comprehensive benefits and career development opportunities, aiming to help employees thrive both professionally and personally.
The role being offered is centered on delivering exceptional customer service in a coffee shop or related department setting within King Soopers stores. This part-time or full-time position is designed for individuals who are caring, purpose-driven, and enthusiastic about learning and growing within the company. The successful candidate will be responsible for creating a safe and clean environment where customers feel valued and appreciated. They will ensure customers receive the right products at the right time with fair and accurate pricing, embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Key responsibilities include preparing beverages according to recipes and customer requests, managing inventory, offering product samples, helping customers with inquiries, and maintaining high standards of product quality and department cleanliness. This role demands excellent communication skills, teamwork, and the ability to handle a fast-paced and sometimes stressful retail environment professionally and cooperatively.
King Soopers supports its associates by offering a comprehensive benefits package including healthcare coverage, paid time off, employee assistance programs, financial coaching, tuition reimbursement, and extensive training opportunities. The company is committed to providing flexible scheduling, mental and emotional support resources, and a positive workplace where employees can build their careers and positively impact their communities. If you have excellent customer service skills and are eager to contribute to a team that values respect and inclusion, this opportunity at King Soopers is ideal for you.
Job Requirements
- High school diploma or equivalent preferred
- Excellent customer service skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Ability to work cooperatively in a fast-paced environment
- Ability to follow directions and seek assistance when necessary
- Strong attention to detail
- Must be able to perform essential functions with or without reasonable accommodations
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to prepare beverage selections according to recipes
- Strong communication and teamwork skills
- Knowledge of food safety regulations and standards
- Ability to use coffee shop equipment properly
- Capability to manage conflict constructively
- Honest and integrity-driven work ethic
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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