
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible scheduling
Employee Discounts
Tuition Reimbursement
Job Description
Kroger is recognized as America’s largest grocer, with nearly 2,800 stores spread across 35 states operating under 28 different names. Founded over a century ago in Cincinnati as a single small grocery store, Kroger has grown exponentially and now holds a prominent position in the retail grocery industry. This growth is driven by a passionate commitment to food, people, and communities, united by a shared purpose to feed the human spirit. Kroger has built a legacy of innovation and customer-centric service, offering diverse and high-quality products while prioritizing the values of respect, honesty, integrity, diversity, inclusion, and safety in its workplace and customer interactions.
Joining Kroger means becoming part of a company culture where people matter deeply. Kroger continuously works hard to create amazing experiences not just for customers but also for its associates. The company provides the necessary resources and supportive environment to help associates thrive both professionally and personally. Kroger understands that every employee plays a vital role in delivering the right products at the right time with fair and accurate pricing. The company emphasizes fair and ethical treatment of customers and associates alike, fostering an inclusive workplace where everyone feels valued and respected.
The role in question focuses on delivering exceptional customer service within a safe and clean environment that encourages customers to return. This position demands a caring, purpose-driven individual with a hunger to learn and grow in a dynamic, fast-paced setting. Responsibilities include creating a welcoming environment where customers feel important and appreciated by providing knowledgeable responses to their questions, offering product recommendations, and ensuring product quality and presentation meet company standards.
Key duties include preparing beverage selections accurately, tendering transactions following company best practices, collaborating effectively with team members to meet store goals, and managing inventory and product freshness rigorously. The role also requires adherence to all food safety regulations and company safety programs, including the prevention of theft, fraud, and unsafe conditions.
Kroger also offers a comprehensive benefits package aimed at supporting the overall well-being of its associates. These benefits include access to medical, dental, vision, and prescription coverage that is affordable and comprehensive; flexible scheduling both in full- and part-time roles; paid time off including holiday and sick pay dependent on eligibility; emotional and financial support services; valuable associate discounts on food, travel, and technology; and industry-leading continuing education opportunities to promote career growth. The company is dedicated to supporting employees’ professional development and personal success with a vast array of training programs and career pathways.
For those looking for a fresh opportunity in retail grocery, whether seeking part-time work or a full career path, Kroger presents an inviting and supportive environment. Employees are respected and given the tools to succeed through ongoing education reimbursement and a strong support system. By joining Kroger, associates become part of a family dedicated to feeding the future and exemplify the core company values in daily work interactions. If you have excellent customer service skills and a commitment to integrity and teamwork, this role could be a rewarding next step in your career at Kroger.
Joining Kroger means becoming part of a company culture where people matter deeply. Kroger continuously works hard to create amazing experiences not just for customers but also for its associates. The company provides the necessary resources and supportive environment to help associates thrive both professionally and personally. Kroger understands that every employee plays a vital role in delivering the right products at the right time with fair and accurate pricing. The company emphasizes fair and ethical treatment of customers and associates alike, fostering an inclusive workplace where everyone feels valued and respected.
The role in question focuses on delivering exceptional customer service within a safe and clean environment that encourages customers to return. This position demands a caring, purpose-driven individual with a hunger to learn and grow in a dynamic, fast-paced setting. Responsibilities include creating a welcoming environment where customers feel important and appreciated by providing knowledgeable responses to their questions, offering product recommendations, and ensuring product quality and presentation meet company standards.
Key duties include preparing beverage selections accurately, tendering transactions following company best practices, collaborating effectively with team members to meet store goals, and managing inventory and product freshness rigorously. The role also requires adherence to all food safety regulations and company safety programs, including the prevention of theft, fraud, and unsafe conditions.
Kroger also offers a comprehensive benefits package aimed at supporting the overall well-being of its associates. These benefits include access to medical, dental, vision, and prescription coverage that is affordable and comprehensive; flexible scheduling both in full- and part-time roles; paid time off including holiday and sick pay dependent on eligibility; emotional and financial support services; valuable associate discounts on food, travel, and technology; and industry-leading continuing education opportunities to promote career growth. The company is dedicated to supporting employees’ professional development and personal success with a vast array of training programs and career pathways.
For those looking for a fresh opportunity in retail grocery, whether seeking part-time work or a full career path, Kroger presents an inviting and supportive environment. Employees are respected and given the tools to succeed through ongoing education reimbursement and a strong support system. By joining Kroger, associates become part of a family dedicated to feeding the future and exemplify the core company values in daily work interactions. If you have excellent customer service skills and a commitment to integrity and teamwork, this role could be a rewarding next step in your career at Kroger.
Job Requirements
- Minimum high school diploma or equivalent
- Excellent customer service skills
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to work cooperatively in high paced environments
- Ability to manage conflict in a nonconfrontational manner
- Ability to maintain honesty and integrity regarding customer and business information
- Effective communication skills
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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