STARBUCKS/BARISTA

Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a prominent supermarket chain known for its dedication to exceptional customer service, quality products, and community involvement. Established as part of The Kroger Company family in 1998, Smith's proudly serves customers across over 140 stores located in Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. With decades of experience and a strong commitment to innovation and care, Smith's Food and Drug integrates diverse, passionate teams with a shared mission: To Feed the Human Spirit. This vision reflects its core values of respect, honesty, integrity, diversity, inclusion, and safety, making it a welcoming space for both customers and employees alike.

As a member of the Kroger family, Smith's Food and Drug places food at the heart of every customer experience and strives to create amazing retail environments that nurture communities and employees. Smith's emphasizes personal growth, employee well-being, and future career development with substantial training programs, tuition reimbursement, and diverse career pathways. The company values the contribution of every individual and encourages its associates to embrace a purpose-driven approach while fostering an inclusive, ethical, and respectful workplace.

The role of Customer Service Associate at Smith's Food and Drug is integral to sustaining the company’s commitment to an outstanding shopping experience. The associate will be responsible for exceptional customer service delivery within a safe, clean environment that encourages repeat visits. They will address customer inquiries, provide product knowledge, assist with orders including accurate portioning, and create an inviting atmosphere that reflects Smith’s values. Responsibilities also include operating coffee shop equipment, maintaining inventory accuracy, ensuring product freshness, and supporting safety and compliance initiatives.

This position offers varied tasks such as preparing beverages to customer specifications, offering product samples, collaborating with team members to achieve store goals, and utilizing equipment per company standards. The role supports inclusive interactions by being courteous and fair to both customers and coworkers, promoting teamwork and community responsibility. Through adherence to safety and food quality guidelines, reporting any discrepancies or safety concerns to management, and participating in preventative maintenance efforts, the associate contributes to the overall success of Smith’s.

Smith’s Food and Drug values the well-being of its employees by offering comprehensive benefits that cover physical, emotional, and financial aspects. These include access to medical, dental, vision, and prescription coverage, flexible schedules for part-time and full-time associates, paid time off including holidays and sick leave, counseling through an Employee Assistance Program, financial coaching via Goldman Sachs Ayco, and discounts on products and services. Additionally, Smith's offers a robust continuing education program with tuition reimbursement up to $21,000 over a career, fostering both personal and professional growth.

Whether you seek a part-time job to gain valuable customer service experience or a long-term career pathway in a supportive environment, Smith’s Food and Drug offers an opportunity to be part of a company that truly values people and community. By joining Smith’s, you become part of a team that celebrates diversity and inclusion while sharing a unified passion to serve and nourish customers and communities across the Western United States.