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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Kroger is America’s largest grocery retailer, evolving from a small Cincinnati store over a century ago to a vast network of nearly 2,800 stores across 35 states under 28 different names. The company prides itself on its commitment to food, community, and the people it serves, bringing together diverse teams with a shared passion and unified purpose: To Feed the Human Spirit. Kroger's dedication to innovation and customer experience shapes its ongoing efforts to create a positive impact not only for its shoppers but also for its associates and the communities around its stores.

The role available is within Kroger's dynamic retail environment, focusing on delivering exceptional customer service while maintaining a safe, clean, and inclusive store atmosphere. This position is designed for individuals who are caring, purpose-driven, and eager to learn, providing the foundation for a promising career with growth opportunities. Associates in this role exemplify Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety in all that they do. Working here means embracing a diverse workplace culture where every associate is valued, and customers receive the highest quality service with accurate, fair pricing and the right products at the right time.

This role involves engaging customers by answering their product-related questions, offering samples, and making thoughtful recommendations to enhance the shopping experience. Teamwork and collaboration are vital, as you will work alongside fellow associates to achieve store and company goals. It also includes hands-on tasks such as preparing beverage selections following recipes and customer preferences, handling equipment like espresso machines and blenders, and managing inventory and quality control to ensure product freshness.

Kroger supports its team members with a comprehensive benefits package designed to promote physical, emotional, and financial well-being, including medical, dental, vision, and prescription coverage; paid time off; free counseling services; substantial tuition reimbursement; and other exclusive discounts and programs aimed at fostering personal and professional growth. This position offers flexible hours, making it suitable for part-time roles or those seeking a new career path within the grocery retail industry.

Overall, a role with Kroger offers not only a job but an opportunity to become part of a community-focused, purpose-driven company where your contributions help nourish and inspire both customers and colleagues alike. Joining Kroger means embarking on a career journey filled with learning, support, and a commitment to feeding the human spirit every day.

Job Requirements

  • Excellent customer service skills

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable nonconfrontational and cooperative manner
  • Provide support and assistance through direct interaction with minors individuals with special needs and or older adults

Job Duties

  • Create an environment that enables customers to feel welcome important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company store goals
  • Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators freezers slicers and ovens according to company guidelines
  • Prepare package label and inventory ingredients in merchandise
  • Check product quality to ensure freshness review sell by dates and take appropriate action
  • Properly use kitchen equipment espresso machine blender computerized scale and steamer
  • Label stock and inventory department merchandise
  • Report product ordering shipping discrepancies to the department manager
  • Stay current with present future seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks issues or illegal activity including robbery theft or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors individuals with special needs and or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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