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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.38 - $26.15
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Qualify Food Centers (QFC), based in Washington, is a prominent supermarket chain that merged with The Kroger Company in 1998. Serving customers across 59 locations in Washington and Oregon, QFC is dedicated to delivering high-quality products and outstanding customer experiences. As part of the Kroger family of companies, QFC embodies a rich culture of diversity, innovation, and community commitment, working to bring together passionate teams focused on food and people with the shared mission to Feed the Human Spirit. The company’s deep-rooted values include respect, honesty, integrity, diversity, inclusion, and safety, which guide every interaction within their stores and with their communities. QFC prides itself on fostering an inclusive and welcoming atmosphere for both customers and employees, with a focus on promoting ethical conduct and responsible business practices.

This particular role offers an opportunity to join QFC in providing exceptional customer service in a safe and clean environment that encourages customers to return. As a team member, the primary focus is on treating customers and employees fairly and ethically while ensuring the right products are delivered at the right time with fair and accurate pricing. This position requires the individual to embrace and demonstrate the company’s core values daily. Employees will be instrumental in creating an environment where customers feel welcome, respected, and valued. With a commitment to teamwork and collaboration, the role supports company goals and promotes a positive and safe work environment. Key responsibilities include providing knowledgeable responses and suggestions regarding products, preparing beverage selections to standards, offering product samples, managing inventory and merchandise, maintaining food safety standards, and reporting any safety hazards or customer incidents. Those who join QFC will experience flexible scheduling options, comprehensive benefits supporting physical, emotional, and financial well-being, and multiple opportunities for career growth through industry-leading training and continuing education programs. With a nurturing environment that encourages development and innovation, QFC offers a fresh opportunity for individuals seeking part-time roles or aspiring career paths. This role emphasizes the importance of customer satisfaction, ethical conduct, and community involvement while shaping a rewarding and dynamic work experience for dedicated associates.

Job Requirements

  • Excellent customer service skills
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review sell by dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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