
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee Discounts
Tuition Reimbursement
Employee assistance program
Job Description
Fry's Food Stores, headquartered in Arizona, is a prominent grocery retail chain dedicated to serving the diverse needs of its customers with a strong commitment to quality and community. Established in Arizona and merging with The Kroger Company in 1983, Fry's has grown to operate more than 120 stores throughout the state, becoming a trusted name in local grocery shopping. As part of the Kroger family of companies, Fry's embraces a unified mission to enrich lives through food and service, embodying values that foster inclusion, innovation, and respect. The company's vision, "To Feed the Human Spirit," underscores its dedication to creating positive experiences not just for customers, but also for its associates and the communities it serves.
Working at Fry's Food Stores means being part of a collaborative and inclusive environment where every team member plays an integral role in delivering exceptional customer service. The company prioritizes the well-being and growth of its associates by offering comprehensive benefits, flexible scheduling, and extensive training opportunities. Employees are encouraged to bring their passion for food and people to the table, as Fry's nurtures a culture that supports personal and professional development. Whether you are seeking a part-time position or a new career path, Fry's provides opportunities that align with a variety of goals and lifestyles, making it an ideal workplace for those who are eager to learn and contribute.
The role in question focuses intensely on exceptional customer service within a clean and safe environment, ensuring customers receive not only quality products but also a welcoming and ethical shopping experience. Associates embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety in all their interactions. The position involves engaging with customers to provide accurate information about products, assisting with their needs, and helping them discover new offerings through product samples and recommendations. Associates also work behind the scenes to maintain inventory, prepare items according to company standards, and contribute to a smooth and efficient operation.
The role demands a responsible and cooperative attitude, with an emphasis on teamwork and ethical behavior. Examples of tasks include managing product quality and freshness, abiding by food safety regulations, handling kitchen and coffee shop equipment, and collaborating with managers to resolve discrepancies or address safety concerns. Communication skills and the ability to manage conflict respectfully are vital, as is the capacity to assist a diverse range of customers, including minors, older adults, and individuals with special needs.
By joining Fry's Food Stores, you become part of a community-oriented company striving for excellence in retail grocery service and associate satisfaction. With extensive benefits such as healthcare coverage, paid time off, counseling services, tuition reimbursement, and robust employee discounts, Fry's invests in the future of its associates and fosters a supportive workplace culture. This role is an excellent opportunity for motivated individuals who value integrity, inclusivity, and continuous growth in their careers within the grocery retail industry.
Working at Fry's Food Stores means being part of a collaborative and inclusive environment where every team member plays an integral role in delivering exceptional customer service. The company prioritizes the well-being and growth of its associates by offering comprehensive benefits, flexible scheduling, and extensive training opportunities. Employees are encouraged to bring their passion for food and people to the table, as Fry's nurtures a culture that supports personal and professional development. Whether you are seeking a part-time position or a new career path, Fry's provides opportunities that align with a variety of goals and lifestyles, making it an ideal workplace for those who are eager to learn and contribute.
The role in question focuses intensely on exceptional customer service within a clean and safe environment, ensuring customers receive not only quality products but also a welcoming and ethical shopping experience. Associates embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety in all their interactions. The position involves engaging with customers to provide accurate information about products, assisting with their needs, and helping them discover new offerings through product samples and recommendations. Associates also work behind the scenes to maintain inventory, prepare items according to company standards, and contribute to a smooth and efficient operation.
The role demands a responsible and cooperative attitude, with an emphasis on teamwork and ethical behavior. Examples of tasks include managing product quality and freshness, abiding by food safety regulations, handling kitchen and coffee shop equipment, and collaborating with managers to resolve discrepancies or address safety concerns. Communication skills and the ability to manage conflict respectfully are vital, as is the capacity to assist a diverse range of customers, including minors, older adults, and individuals with special needs.
By joining Fry's Food Stores, you become part of a community-oriented company striving for excellence in retail grocery service and associate satisfaction. With extensive benefits such as healthcare coverage, paid time off, counseling services, tuition reimbursement, and robust employee discounts, Fry's invests in the future of its associates and fosters a supportive workplace culture. This role is an excellent opportunity for motivated individuals who value integrity, inclusivity, and continuous growth in their careers within the grocery retail industry.
Job Requirements
- Excellent customer service skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Job Qualifications
- Any previous comparable experience
- Knowledge of products sold within the department
- Ability to prepare beverage selections to recipe and standards
- Experience using kitchen and coffee shop equipment
- Strong communication and teamwork skills
- Understanding of food safety regulations and hygiene standards
- Ability to assist diverse customer groups including minors, individuals with special needs, and older adults
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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