
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fred Meyer, based in Portland, Oregon, is a renowned retail company that has been serving customers across the Pacific Northwest since its merger with The Kroger Company in 1998. With over 120 stores throughout Oregon, Washington, Idaho, and Alaska, Fred Meyer prides itself on being a one-stop shop for groceries, apparel, home goods, and more. As part of the Kroger family of companies, Fred Meyer shares a commitment to exceptional customer service and community engagement, operating under the mission to Feed the Human Spirit. The company values respect, honesty, integrity, diversity, inclusion, and safety, fostering an inclusive and ethical work environment where employees and customers alike feel valued and appreciated.
The role offered is centered around providing exceptional customer service within a safe and clean environment to ensure a positive shopping experience that encourages repeat visits. This position involves interacting directly with customers, offering product information, and delivering high-quality service that aligns with the company’s core values. Employees in this role are expected to uphold ethical standards, promote inclusion, and contribute positively to the community.
Job responsibilities include assisting customers with product inquiries, managing beverage preparation according to specific recipes and customer requests, and supporting teamwork to achieve store goals. The role also requires maintaining product quality through proper handling and inventory management, using equipment such as refrigerators, espresso machines, and slicers according to company guidelines. This includes labeling, stocking, and checking freshness to prevent shrink. Safety is paramount; employees must adhere to all food safety regulations, follow safety procedures, report any hazards, and participate in preventive maintenance.
Fred Meyer offers a comprehensive benefits package to support employee well-being physically, emotionally, and financially. Benefits include a wide range of healthcare coverage options, flexible scheduling with paid time off, free counseling, financial coaching, valuable associate discounts, tuition reimbursement up to $21,000, and numerous training programs offering extensive growth opportunities. These benefits underscore the company’s commitment to helping employees thrive, acknowledging that their success is integral to the company’s mission.
This position is ideal for individuals passionate about food and customer service who are eager to learn and grow within a respected retail organization. The company embraces both part-time roles and potential career pathways, providing diversity in opportunities. Candidates with excellent customer service skills and any comparable prior experience will find this role rewarding and engaging. Fred Meyer encourages applicants who are caring, purpose-driven, and ready to contribute to a positive and dynamic community to join its team and become part of a family-oriented and innovative company with a rich history of serving the community and creating memorable shopping experiences.
The role offered is centered around providing exceptional customer service within a safe and clean environment to ensure a positive shopping experience that encourages repeat visits. This position involves interacting directly with customers, offering product information, and delivering high-quality service that aligns with the company’s core values. Employees in this role are expected to uphold ethical standards, promote inclusion, and contribute positively to the community.
Job responsibilities include assisting customers with product inquiries, managing beverage preparation according to specific recipes and customer requests, and supporting teamwork to achieve store goals. The role also requires maintaining product quality through proper handling and inventory management, using equipment such as refrigerators, espresso machines, and slicers according to company guidelines. This includes labeling, stocking, and checking freshness to prevent shrink. Safety is paramount; employees must adhere to all food safety regulations, follow safety procedures, report any hazards, and participate in preventive maintenance.
Fred Meyer offers a comprehensive benefits package to support employee well-being physically, emotionally, and financially. Benefits include a wide range of healthcare coverage options, flexible scheduling with paid time off, free counseling, financial coaching, valuable associate discounts, tuition reimbursement up to $21,000, and numerous training programs offering extensive growth opportunities. These benefits underscore the company’s commitment to helping employees thrive, acknowledging that their success is integral to the company’s mission.
This position is ideal for individuals passionate about food and customer service who are eager to learn and grow within a respected retail organization. The company embraces both part-time roles and potential career pathways, providing diversity in opportunities. Candidates with excellent customer service skills and any comparable prior experience will find this role rewarding and engaging. Fred Meyer encourages applicants who are caring, purpose-driven, and ready to contribute to a positive and dynamic community to join its team and become part of a family-oriented and innovative company with a rich history of serving the community and creating memorable shopping experiences.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand and move for extended periods
- Basic math and cash handling skills
- Ability to work flexible hours including weekends and holidays
- Must be able to perform essential job functions with or without reasonable accommodation
- Ability to operate kitchen and beverage equipment following company guidelines
- Strong attention to detail for product freshness and inventory management
- Effective communication skills
- Commitment to maintaining a safe, inclusive, and ethical work environment
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to answer customer questions about products
- Knowledge of product handling and safety standards
- Ability to operate beverage and kitchen equipment
- Teamwork and collaboration skills
- Strong communication and interpersonal skills
- Ability to handle conflict responsibly and courteously
- Commitment to company values of respect, honesty, integrity, diversity, and inclusion
- Ability to follow safety and food regulations
- Capability to work in a fast-paced environment
- Willingness to learn and adapt
- Ability to provide support to diverse customer groups including minors, special needs individuals, and older adults
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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