Kroger logo

STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Kroger, originally founded as a small grocery store in Cincinnati over a century ago, has blossomed into the nation’s largest grocery retailer operating nearly 2,800 stores across 35 states under 28 different brand names. As America's grocer, Kroger is deeply committed to creating exceptional customer experiences by bringing people together through a passion for food and community. The company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety which guide every aspect of their operation. Kroger is not just a grocery store; it’s a thriving community dedicated to feeding the human spirit through quality products, innovation, and inclusiveness.

This role is a fantastic opportunity for people who are passionate about food service and customer care, looking to join a dynamic, thriving retail environment. Whether seeking part-time or full-time employment, associates are valued for their contributions and offered pathways for growth and development within the extensive Kroger family. Associates work in a welcoming, clean, and safe environment focused on providing excellent customer service that ensures a positive shopping experience and encourages return visits. The position involves interacting with customers and coworkers in an ethical, fair, and respectful manner while promoting an inclusive workplace culture and community engagement.

The role of the associate centers around providing timely and accurate product information, assisting customers with their needs, and ensuring fair pricing is maintained. Employees will prepare food and beverage items to company standards, handle transactions correctly, and collaborate with fellow associates to meet store goals. The job also requires maintaining product freshness, organizing inventory, adhering to safety regulations, and supporting a positive environment for customers, including minors, individuals with special needs, and older adults. Kroger offers extensive benefits to support associates’ physical, emotional, and financial well-being, such as healthcare, flexible scheduling, paid time off, employee discounts, educational reimbursement, and career advancement opportunities.

Joining Kroger means becoming part of a company that values its people, promotes diversity and inclusion, and supports continuous learning and personal growth. Associates are empowered to thrive both professionally and personally while contributing to a warm, community-focused shopping experience. If you are motivated, customer-oriented, and eager to grow within a leading retail organization, this opportunity provides a rewarding career path with extensive support and benefits.

Job Requirements

  • Excellent customer service skills
  • High school diploma or equivalent preferred
  • Ability to perform essential job functions with or without reasonable accommodation
  • Ability to work in a high-paced and sometimes stressful environment
  • Ability to follow directions and seek assistance when necessary
  • Ability to act with honesty and integrity
  • Ability to communicate effectively with customers and team members
  • Availability for flexible scheduling
  • Willingness to adhere to food safety and company policies

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience preferred
  • Ability to create an environment that makes customers feel welcome and appreciated
  • Knowledge of products sold within the department
  • Ability to collaborate with associates and promote teamwork
  • Competency in using kitchen and coffee shop equipment
  • Ability to check product quality and freshness
  • Knowledge of food safety regulations
  • Ability to comply with safety procedures and identify unsafe conditions
  • Ability to manage conflict appropriately
  • Honest and integrity-driven approach
  • Ability to provide support to diverse customer populations

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • Treat customers and employees in a fair and ethical manner
  • Promote an inclusive work environment
  • Provide the right products at the right time with fair and accurate pricing
  • Demonstrate company’s core values of respect, honesty, integrity, diversity, inclusion and safety
  • Prepare beverage selections to recipe and standards using proper equipment
  • Tender transactions using company best practices
  • Offer product samples and inform customers of specials
  • Provide customers with fresh products and correct portion sizes
  • Use all equipment in coffee shop according to guidelines
  • Label, stock and inventory department merchandise
  • Report product ordering and shipping discrepancies to management
  • Reinforce safety programs and comply with safety procedures
  • Practice preventive maintenance of equipment
  • Notify management of customer or employee accidents
  • Work cooperatively in high-paced environments
  • Manage conflict in a reasonable, nonconfrontational manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary
  • Provide support and assistance to minors, individuals with special needs, and older adults

Job Criteria

Experience

Entry Level (1-2 years)


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