STARBUCKS/BARISTA

Metro Market, based in Wyoming, is proud to be part of The Kroger Company family since their merger in 2015. Kroger, a leading retailer in the grocery industry, operates numerous stores across the United States, known for their dedication to quality, customer satisfaction, and community involvement. Metro Market operates 16 stores throughout Wyoming, delivering a unique shopping experience combining exceptional service and a commitment to local communities. Their mission, "To Feed the Human Spirit," reflects their dedication not only to providing fresh, quality food products but also creating an inclusive and respectful environment where both customers and associates feel valued.

As a part of this vibrant retail family, Metro Market values respect, honesty, integrity, diversity, inclusion, and safety. They pride themselves on fostering an ethical workplace atmosphere that promotes fairness, equity, and responsibility toward their community. Emphasizing training and career growth opportunities, Metro Market offers a range of employment possibilities from part-time roles to full-time career paths centered around food and customer connection.

This Customer Service position at Metro Market is designed for individuals passionate about delivering exceptional service in a safe and clean environment. The role focuses on creating memorable customer experiences that encourage repeat visits by ensuring customers feel appreciated and valued. Associates in this role will engage directly with customers, answering questions and providing product guidance, especially within the coffee shop and food departments. This involves preparing beverages according to standards, offering product samples, and ensuring product quality and freshness are maintained to prevent shrink. The position demands a collaborative spirit as team efforts support overall store goals while upholding Metro Market’s core values.

The role requires associates to be proactive in safety measures, adhering to food safety guidelines, reporting any safety risks, and participating in preventive maintenance with equipment. It also involves managing conflicts constructively and maintaining trust and integrity in handling customer and business information. Effective communication skills are essential, as associates will provide support to diverse customer groups, including minors, individuals with special needs, and older adults. This role promises not only a chance to contribute to a community-oriented business but also to grow within an industry-leading company offering comprehensive benefits and career development programs.

Metro Market supports employee well-being with access to healthcare, dental, vision, and prescription plans alongside flexible scheduling, paid time off, and valuable discounts. They also provide emotional and financial assistance, including counseling services and financial coaching through Goldman Sachs Ayco. Furthermore, continuing education and training programs offer substantial tuition reimbursement and growth opportunities, making this role an excellent opportunity for those eager to learn and build a rewarding career in retail and customer service. Join Metro Market and become part of a team committed to excellence, community, and feeding the human spirit every day.