
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Kroger, established over a century ago in Cincinnati, has grown from a small grocery store into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. As America’s grocer, Kroger is committed to feeding the human spirit by bringing together diverse teams passionate about food and people. The company prides itself on a history of innovation, continuously working to create exceptional experiences not only for its customers and communities but also for its employees. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, which are deeply embedded in its corporate culture.
This role is designed for individuals who are passionate about delivering exceptional customer service in a safe, clean, and welcoming environment. The primary objective is to ensure customers have a positive experience that encourages their return. Employees in this role are expected to treat customers and fellow employees fairly and ethically, fostering an inclusive workplace. With a focus on responsible community membership, the role includes providing the right products at the right time and ensuring fair and accurate pricing.
Working at Kroger offers diverse career opportunities and pathways for growth, whether you are seeking a part-time position or a long-term career. The position involves interacting directly with customers, providing product information, answering questions, and making recommendations that enhance the shopping experience. It also includes preparing beverages and products to company standards and managing inventory and product freshness to minimize waste. Employees will work cooperatively in a fast-paced environment, demonstrating conflict management skills aligned with the company's values.
In this role, you become part of a supportive community that values your growth and well-being. Kroger provides comprehensive benefits including healthcare options, paid time off, counseling services, and tuition reimbursement to help associates grow personally and professionally. With flexible scheduling and numerous training programs, Kroger supports a fulfilling work experience while emphasizing safety, integrity, and inclusivity. Join Kroger today to make a difference in the lives of customers and in your future career path.
This role is designed for individuals who are passionate about delivering exceptional customer service in a safe, clean, and welcoming environment. The primary objective is to ensure customers have a positive experience that encourages their return. Employees in this role are expected to treat customers and fellow employees fairly and ethically, fostering an inclusive workplace. With a focus on responsible community membership, the role includes providing the right products at the right time and ensuring fair and accurate pricing.
Working at Kroger offers diverse career opportunities and pathways for growth, whether you are seeking a part-time position or a long-term career. The position involves interacting directly with customers, providing product information, answering questions, and making recommendations that enhance the shopping experience. It also includes preparing beverages and products to company standards and managing inventory and product freshness to minimize waste. Employees will work cooperatively in a fast-paced environment, demonstrating conflict management skills aligned with the company's values.
In this role, you become part of a supportive community that values your growth and well-being. Kroger provides comprehensive benefits including healthcare options, paid time off, counseling services, and tuition reimbursement to help associates grow personally and professionally. With flexible scheduling and numerous training programs, Kroger supports a fulfilling work experience while emphasizing safety, integrity, and inclusivity. Join Kroger today to make a difference in the lives of customers and in your future career path.
Job Requirements
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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