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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $15.50
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Work Schedule

Flexible
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Benefits

Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs

Job Description

Kroger is a leading grocery retailer in the United States, with a rich history that began over a century ago from a small grocery store in Cincinnati to becoming the nation's largest grocer. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different brand names. As a company deeply rooted in the community and focused on innovation, Kroger is dedicated to bringing together diverse teams passionate about food and customer service. This dedication is reflected in their company values which emphasize respect, honesty, integrity, diversity, inclusion, and safety.

Joining Kroger means becoming part of a family that believes in feeding the human spirit through exceptional customer experiences and a supportive workplace culture. Employees are provided with the tools and opportunities to grow both professionally and personally. The company offers comprehensive benefits that support physical, emotional, and financial well-being, including healthcare coverage, flexible scheduling, paid time off, counseling services, financial coaching, associate discounts, extensive tuition reimbursement, and strong potential for career growth through various training programs.

The role offered is focused on delivering exceptional customer service within a safe and clean environment to encourage customer loyalty. Employees are expected to treat both customers and colleagues with fairness and ethics, promoting an inclusive and respectful work environment. The position is instrumental in providing customers with the right products at the right time, all while ensuring correct pricing and adherence to the company’s core values. Responsibilities include assisting customers by answering product questions, preparing and serving beverages to customer specifications, offering product samples, maintaining product freshness and inventory, and ensuring compliance with food safety and store safety protocols.

This role requires strong interpersonal skills to create welcoming experiences for customers and collaborative teamwork among associates. The ideal candidate is someone eager to learn and grow with the company, who can handle a fast-paced environment with honesty, integrity, and a focus on safety. Whether you are seeking part-time work or a new career opportunity, Kroger offers the platform and support needed to succeed and thrive. If you are passionate about food, people, and providing great customer service in a dynamic retail environment, this position is a great fit for you. Join the Kroger family today and be a part of America’s grocer, where people truly matter and where your contributions make a difference every day.

Job Requirements

  • Excellent customer service skills
  • Previous comparable experience is desired
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs and/or older adults

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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