Ralphs logo

STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Ralph's, based in California, is a well-established supermarket chain that merged with The Kroger Company in 1998. As a part of the Kroger family of companies, Ralph's operates more than 180 stores throughout the state, proudly serving its customers with a rich history rooted in innovation and community commitment. Known for its passion for food and people, Ralph's brings together diverse teams united under a singular goal: to feed the human spirit. This dedication is evident in every aspect of the company's operations, from the quality of products to the customer experience and the work environment. Ralph's not only aims to provide fresh, high-quality products but also focuses on creating amazing experiences for customers, communities, and employees alike, with food serving as the heart of everything they do. The company culture emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety. These values are embedded in their daily practices and interactions, ensuring a fair, ethical, and inclusive workplace where every individual feels valued. Ralph's offers various employment opportunities, whether you're seeking part-time roles or a new career path. They are committed to supporting their employees with comprehensive benefits, flexible scheduling, and growth opportunities. Qualified applications with arrest or conviction records are considered in accordance with applicable fair chance laws, highlighting the company’s dedication to equal employment opportunities. Reasonable accommodations are also available to assist job applicants throughout the application process. This position centers on providing exceptional customer service within a safe and clean environment that encourages customer return visits. Employees are expected to treat customers and fellow employees fairly and ethically, championing an inclusive, respectful workplace. The role involves ensuring the right products are available at the right time and price, delivering outstanding service while upholding the company’s values on diversity and safety. Employees will prepare beverages according to set recipes and standards and cater to customers’ specific requests, utilizing proper equipment and tendering transactions accurately. Offering product samples helps customers experience new items, while maintaining knowledge about the products sold enables employees to provide informed suggestions. Teamwork and collaboration with other associates is essential to achieving store goals and fostering a supportive work atmosphere. Additionally, this role requires monitoring product quality, checking sell-by dates, and properly using kitchen and coffee shop equipment. Safety plays a critical role, with employees expected to comply with all food safety guidelines, identify and report unsafe conditions, and adhere to preventive maintenance practices to keep equipment functioning optimally. This position is ideal for individuals who thrive in a fast-paced, sometimes stressful environment and who can manage conflict professionally and cooperatively. Honesty, integrity, and the ability to follow directions are key traits necessary for success. Providing direct support and interaction with diverse customer groups such as minors, individuals with special needs, and older adults is also part of the job responsibilities. Overall, the role offers a meaningful opportunity to contribute to Ralph's mission while growing with an industry leader that values employee well-being and development.

Job Requirements

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients and merchandise
  • Check product quality to ensure freshness
  • Review sell by dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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