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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $15.75
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is the nation’s largest grocer, with nearly 2,800 stores across 35 states operating under 28 different names. From its humble beginnings as a tiny grocery store in Cincinnati over a century ago, Kroger has grown into a well-respected leader in the food retail industry. Known as America’s grocer, Kroger prides itself on a diverse workforce passionate about food and dedicated to delivering exceptional customer experiences. The company’s core values include respect, honesty, integrity, diversity, inclusion, and safety, guiding all employees to promote an inclusive work environment and ethical business practices. Kroger is committed not only to excellent service but also to being a responsible member of the communities it serves, with food at the heart of everything it does.

The role at Kroger involves providing exceptional customer service in a safe and clean environment to ensure customers return. Employees are tasked with treating customers and coworkers fairly and ethically, supporting an inclusive workplace culture. This position requires delivering the right products at the right time with fair and accurate pricing while embodying the company’s values. Responsibilities include maintaining product knowledge, preparing beverages and food items to customer specifications, offering product samples, and ensuring product quality and freshness. Employees must operate kitchen and coffee shop equipment properly, comply with food safety regulations, and contribute to a team environment to help achieve store goals. The role requires effective communication, conflict management, and a cooperative attitude to work successfully in a fast-paced setting. This position offers opportunities for growth through extensive training programs and industry-leading education benefits. Kroger’s comprehensive associate benefits include medical, dental, vision, prescription coverage, paid time off, employee assistance programs, financial coaching, discounts, and tuition reimbursement up to $21,000. Kroger invites those who are caring, purpose-driven, and eager to learn to join its family, offering flexible scheduling options for those seeking part-time roles or career advancement within the company.

Job Requirements

  • Minimum excellent customer service skills
  • desired any previous comparable experience

Job Qualifications

  • Excellent customer service skills
  • any previous comparable experience
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • collaborate with associates and promote teamwork to help achieve company/store goals
  • prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • tender transactions using company best practices
  • offer product samples to help customers discover new items or products for which they inquire about
  • inform customers of coffee shop specials
  • provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • recommend coffee shop items to customers to ensure they get the products they want and need
  • use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • prepare, package, label and inventory ingredients and merchandise
  • check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • stay current with present, future, seasonal and special ads
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • adhere to all food safety regulations and guidelines
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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