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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $15.50
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
Tuition Reimbursement
associate discounts
Career growth opportunities

Job Description

Kroger is a prominent and reputable leader in the grocery retail industry in the United States, tracing its origin back to a modest Cincinnati grocery store established over a century ago. Since then, Kroger has evolved into the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different local retail banners. As America's grocer, Kroger is committed to providing exceptional customer experiences and high-quality food products while fostering a workplace that values diversity, inclusion, respect, and integrity. The company thrives by connecting passionate food lovers and dedicated employees alike under one common purpose: To Feed the Human Spirit. This expansive organization is focused not only on delivering outstanding grocery and culinary selections but also on creating meaningful relationships within the communities it serves and investing in the well-being and growth of its employees.

Joining Kroger means becoming part of a family that prides itself on innovation, community involvement, and a deep respect for its associates and customers. The company emphasizes an inclusive work environment where fair and ethical treatment is foundational. Employees are encouraged to embody Kroger's principles of respect, honesty, integrity, safety, and diversity in day-to-day operations. Kroger supports a culture where everyone feels valued, fostering teamwork and mutual growth. This environment allows employees to build their careers, cultivate new skills, and contribute positively within the grocery and retail sectors.

This role centers on delivering exceptional customer service in a clean, safe, and welcoming environment to ensure each customer’s return visit. A key focus of the position is to maintain fairness and ethics in interactions with customers and colleagues, ensuring the right products are available at the right time and at accurate, competitive prices. The position requires associates to demonstrate Kroger’s core values through their conduct and customer engagement, nurturing an atmosphere that honors diversity, inclusion, and community responsibility.

As part of this role, associates will develop product knowledge to assist customers effectively and make informed recommendations. Collaboration with coworkers is essential to meet store and company goals while consistently providing an enjoyable shopping experience. The job also includes preparing beverage selections, managing transactions, and offering product samples, enabling customers to discover new items. Maintaining product freshness, labeling, merchandising, and inventory control are critical components to minimize shrink and uphold quality standards.

Kroger provides comprehensive benefits to support the physical, emotional, and financial well-being of its associates. Flexible scheduling options accommodate both full-time and part-time roles, enabling work-life balance. Associates benefit from paid time off, including holidays and sick leave based on eligibility and tenure. The company offers access to various healthcare plans, encompassing medical, dental, vision, and prescription coverage, available through company-sponsored options or collective bargaining agreements. Additionally, Kroger supports continued education with up to $21,000 in tuition reimbursement over an associate’s career, and provides financial counseling and mental health resources through dedicated programs. Another perk includes valuable discounts on food, travel, technology, and other purchases. Kroger strongly encourages internal growth through industry-leading training programs and diverse career pathways, empowering employees to advance professionally while contributing to the company’s ongoing success.

If you are passionate about customer service, eager to work in a fast-paced and supportive environment, and looking for a rewarding career in grocery retail, Kroger offers the perfect opportunity to join a company that values your development and well-being. Embark on a fulfilling career path where your contributions matter, and your potential is limitless within the Kroger Family of Companies.

Job Requirements

  • Minimum education level not specified
  • excellent customer service skills
  • ability to work cooperatively in high-paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary
  • must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary
  • ability to work cooperatively in a high-paced and sometimes stressful environment
  • any previous comparable experience preferred

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • treat customers and employees in a fair and ethical manner
  • promote an inclusive work environment
  • provide the right products at the right time with fair and accurate pricing
  • demonstrate company core values of respect, honesty, integrity, diversity, inclusion and safety
  • answer customer questions about products and offer suggestions
  • collaborate with associates and promote teamwork
  • prepare beverage selections to recipe and standards
  • tender transactions using company best practices
  • offer product samples and inform customers of specials
  • provide customers with fresh products and correct portion sizes
  • recommend coffee shop items
  • use all coffee shop equipment according to company guidelines
  • prepare, package, label and inventory ingredients and merchandise
  • check product quality and review sell by dates
  • use kitchen equipment including espresso machine, blender, computerized scale and steamer
  • label, stock, and inventory department merchandise
  • report product ordering and shipping discrepancies
  • stay current with ads and promotions
  • comply with safety procedures and food safety regulations
  • inspect and maintain equipment
  • report customer or employee accidents and safety risks
  • manage conflict reasonably and cooperatively
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance to resolve issues
  • provide support to minors, individuals with special needs, and older adults
  • perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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