
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fry's Food Stores, a part of The Kroger Company since 1983, is a prominent grocery retailer operating over 120 stores throughout Arizona. With a rich history of innovation and commitment to quality, Fry's Food Stores focuses on providing exceptional shopping experiences that feed the human spirit. As a proud member of the Kroger family of companies, Fry's Food Stores brings together diverse teams passionate about food and people, united by a common purpose to serve their customers and communities with care and respect. The company emphasizes inclusivity, ethical treatment of all employees and customers, and maintaining a safe and clean environment where everyone feels welcomed and valued. Embracing core values such as respect, honesty, integrity, diversity, inclusion, and safety, Fry's Food Stores fosters a workplace culture built on responsibility and teamwork, ensuring that every member contributes positively to the community and customer satisfaction.
This position centers on providing exceptional customer service in a safe, welcoming, and clean environment. The employee will be responsible for delivering a memorable shopping experience by treating customers and colleagues fairly and ethically. Providing the right products at the right time with accurate pricing is crucial to ensure customer satisfaction and repeat business. The role requires knowledge of product offerings, including coffee shop items, preparation of beverages to company standards, and assisting customers with questions and product recommendations. Team collaboration is essential to meet store goals while upholding company principles. Additionally, this role entails adhering to all food safety regulations, managing equipment, maintaining inventory, and participating in safety programs. The position offers flexible scheduling with full- and part-time roles available, comprehensive benefits, and opportunities for growth and education through industry-leading training programs and tuition reimbursement. Fry's Food Stores supports its associates' well-being, providing healthcare coverage, paid time off, emotional and financial support resources, and valuable discounts. Overall, this role is an excellent opportunity for motivated individuals who are caring, purpose-driven, and eager to grow their careers in a supportive retail environment focused on food and community.
This position centers on providing exceptional customer service in a safe, welcoming, and clean environment. The employee will be responsible for delivering a memorable shopping experience by treating customers and colleagues fairly and ethically. Providing the right products at the right time with accurate pricing is crucial to ensure customer satisfaction and repeat business. The role requires knowledge of product offerings, including coffee shop items, preparation of beverages to company standards, and assisting customers with questions and product recommendations. Team collaboration is essential to meet store goals while upholding company principles. Additionally, this role entails adhering to all food safety regulations, managing equipment, maintaining inventory, and participating in safety programs. The position offers flexible scheduling with full- and part-time roles available, comprehensive benefits, and opportunities for growth and education through industry-leading training programs and tuition reimbursement. Fry's Food Stores supports its associates' well-being, providing healthcare coverage, paid time off, emotional and financial support resources, and valuable discounts. Overall, this role is an excellent opportunity for motivated individuals who are caring, purpose-driven, and eager to grow their careers in a supportive retail environment focused on food and community.
Job Requirements
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to answer questions regarding products
- Ability to prepare beverages according to standards
- Ability to operate kitchen equipment
- Ability to collaborate effectively
- Ability to manage conflict cooperatively
- Commitment to ethical behavior
- Ability to follow directions
- Ability to provide support to diverse customer groups
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to answer product-related questions and make suggestions
- Ability to collaborate with team members
- Knowledge of beverage preparation and equipment use
- Ability to handle transactions accurately
- Strong communication and interpersonal skills
- Ability to manage conflict nonconfrontationally
- Commitment to honesty and integrity
- Ability to follow directions and seek help when necessary
- Capacity to work in a high-paced environment
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment and community responsibility
- Provide the right products at the right time with accurate pricing
- Demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety
- Create a welcoming environment by answering questions about products
- Maintain knowledge of products to suggest and respond to customer inquiries
- Collaborate with associates to achieve store goals
- Prepare beverages to recipe and standards using proper equipment
- Tender transactions following company best practices
- Offer product samples and inform customers of specials
- Ensure fresh product provision and correct portion sizes
- Recommend coffee shop items to customers
- Use kitchen equipment according to guidelines
- Label, stock, and inventory merchandise
- Check product quality and manage sell by dates
- Reinforce safety programs and adhere to food safety regulations
- Perform preventive maintenance and report repair needs
- Report ordering or shipping discrepancies
- Notify management of customer or employee incidents
- Manage conflict reasonably and cooperatively
- Maintain honesty and integrity regarding information
- Follow directions and seek assistance as needed
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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