
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Fred Meyer is a renowned chain of supermarkets based in Portland, Oregon, and part of The Kroger Company since its merger in 1998. The company proudly serves customers across more than 120 stores located throughout Oregon, Washington, Idaho, and Alaska. As a vital member of the Kroger family, Fred Meyer is deeply committed to bringing together diverse teams who share a passion for food and community service. The company centers its mission around a simple yet powerful purpose: To Feed the Human Spirit. With a rich history of innovation in the retail and grocery sector, Fred Meyer constantly strives to create exceptional shopping experiences for its customers, foster vibrant communities, and nurture a supportive and enriching workplace environment for all its employees.
Fred Meyer's inclusive corporate culture emphasizes respect, honesty, integrity, diversity, inclusion, and safety as core values. It encourages employees to treat customers and colleagues fairly and ethically, ensuring a welcoming and trustworthy atmosphere for all. The company recognizes the importance of creating an environment where associates feel valued and inspired to grow professionally and personally. This is supported by a range of comprehensive employee benefits and training programs designed to help individuals carve out their own pathways to success within the organization.
This role involves providing exceptional customer service in a clean and safe setting, ensuring that customers' needs are met promptly and accurately to encourage repeat visits. The position embraces a collaborative approach where teamwork and knowledge-sharing are critical to achieving store and company goals. Employees are expected to be adept at product knowledge and use critical thinking to answer customer inquiries and recommend products that satisfy individual preferences and requirements. Maintaining product freshness and quality is mandatory, alongside adhering to food safety regulations and company policies.
In this role, you will prepare beverage selections with precision, using the appropriate equipment and following recipes to meet customer expectations. Responsibilities also include handling transactions using company best practices, offering product samples, and promoting specials. Employees will be expected to use kitchen and coffee shop equipment such as refrigerators, slicers, ovens, espresso machines, blenders, and steamers responsibly, while also managing inventory, labeling merchandise, and monitoring product quality to prevent shrinkage.
Safety is paramount in this role; employees must comply with all safety programs, promptly report hazards, and support preventive maintenance efforts by inspecting equipment regularly. Handling conflicts with composure and integrity is essential, as is the ability to follow directions and seek guidance in resolving customer and operational issues. The position offers the opportunity to grow within a company that values emotional, physical, financial well-being, and career development through comprehensive benefits and industry-leading education programs. Whether seeking part-time or career opportunities, Fred Meyer welcomes individuals who are caring, purpose-driven, and eager to learn. This role provides a platform to thrive in a high-energy retail environment while contributing positively to the community and the company’s ongoing success.
Fred Meyer's inclusive corporate culture emphasizes respect, honesty, integrity, diversity, inclusion, and safety as core values. It encourages employees to treat customers and colleagues fairly and ethically, ensuring a welcoming and trustworthy atmosphere for all. The company recognizes the importance of creating an environment where associates feel valued and inspired to grow professionally and personally. This is supported by a range of comprehensive employee benefits and training programs designed to help individuals carve out their own pathways to success within the organization.
This role involves providing exceptional customer service in a clean and safe setting, ensuring that customers' needs are met promptly and accurately to encourage repeat visits. The position embraces a collaborative approach where teamwork and knowledge-sharing are critical to achieving store and company goals. Employees are expected to be adept at product knowledge and use critical thinking to answer customer inquiries and recommend products that satisfy individual preferences and requirements. Maintaining product freshness and quality is mandatory, alongside adhering to food safety regulations and company policies.
In this role, you will prepare beverage selections with precision, using the appropriate equipment and following recipes to meet customer expectations. Responsibilities also include handling transactions using company best practices, offering product samples, and promoting specials. Employees will be expected to use kitchen and coffee shop equipment such as refrigerators, slicers, ovens, espresso machines, blenders, and steamers responsibly, while also managing inventory, labeling merchandise, and monitoring product quality to prevent shrinkage.
Safety is paramount in this role; employees must comply with all safety programs, promptly report hazards, and support preventive maintenance efforts by inspecting equipment regularly. Handling conflicts with composure and integrity is essential, as is the ability to follow directions and seek guidance in resolving customer and operational issues. The position offers the opportunity to grow within a company that values emotional, physical, financial well-being, and career development through comprehensive benefits and industry-leading education programs. Whether seeking part-time or career opportunities, Fred Meyer welcomes individuals who are caring, purpose-driven, and eager to learn. This role provides a platform to thrive in a high-energy retail environment while contributing positively to the community and the company’s ongoing success.
Job Requirements
- Excellent customer service skills
- Any previous comparable experience
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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