
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $16.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fred Meyer, based in Portland, Oregon, is a prominent retail chain that became part of The Kroger Company in 1998. With more than 120 stores located throughout Oregon, Washington, Idaho, and Alaska, Fred Meyer serves a wide range of customers with a commitment to quality, service, and community engagement. As a leading company in the grocery and retail industry, Fred Meyer prides itself on innovation, customer satisfaction, and fostering an inclusive and supportive work environment. The company is driven by its core values of respect, honesty, integrity, diversity, inclusion, and safety, creating a culture that values each individual and their contributions. Being part of the Kroger family allows Fred Meyer to offer comprehensive benefits and career growth opportunities to its associates, emphasizing the importance of nurturing talent and supporting well-being in all aspects of life.
The role of a Coffee Shop Team Member at Fred Meyer offers a unique opportunity to be part of a passionate, food-focused team dedicated to delivering exceptional customer service in a friendly and welcoming atmosphere. This position requires associates to provide customers with high-quality beverage selections prepared according to company standards and customer preferences, ensuring a pleasant and memorable visit. The Coffee Shop Team Member is responsible for maintaining a clean and safe environment, accurately handling transactions, and supporting product knowledge to assist customers in making informed choices. Team members will engage with customers by offering product samples, promoting coffee shop specials, and ensuring the availability of fresh products in proper portions to minimize waste.
Working in a fast-paced and dynamic setting, this role demands excellent interpersonal skills, teamwork, and the ability to manage customer interactions with fairness and integrity. Responsibilities include the proper use and maintenance of coffee shop equipment such as espresso machines, blenders, refrigerators, and ovens, as well as adhering to food safety regulations and company safety programs. The position encourages proactive communication with management concerning product inventory, equipment repair, safety issues, or any discrepancies that may affect the customer experience or business operations.
Fred Meyer offers flexible scheduling for both full-time and part-time associates, along with a competitive benefits package designed to support physical, emotional, and financial well-being. Benefits include a wide range of healthcare options, paid time off, educational reimbursement, associate discounts, and access to counseling and financial coaching programs. This role is an excellent fit for individuals eager to grow their career in retail, passionate about food and customer service, and committed to contributing positively to the community and the company's ongoing success.
The role of a Coffee Shop Team Member at Fred Meyer offers a unique opportunity to be part of a passionate, food-focused team dedicated to delivering exceptional customer service in a friendly and welcoming atmosphere. This position requires associates to provide customers with high-quality beverage selections prepared according to company standards and customer preferences, ensuring a pleasant and memorable visit. The Coffee Shop Team Member is responsible for maintaining a clean and safe environment, accurately handling transactions, and supporting product knowledge to assist customers in making informed choices. Team members will engage with customers by offering product samples, promoting coffee shop specials, and ensuring the availability of fresh products in proper portions to minimize waste.
Working in a fast-paced and dynamic setting, this role demands excellent interpersonal skills, teamwork, and the ability to manage customer interactions with fairness and integrity. Responsibilities include the proper use and maintenance of coffee shop equipment such as espresso machines, blenders, refrigerators, and ovens, as well as adhering to food safety regulations and company safety programs. The position encourages proactive communication with management concerning product inventory, equipment repair, safety issues, or any discrepancies that may affect the customer experience or business operations.
Fred Meyer offers flexible scheduling for both full-time and part-time associates, along with a competitive benefits package designed to support physical, emotional, and financial well-being. Benefits include a wide range of healthcare options, paid time off, educational reimbursement, associate discounts, and access to counseling and financial coaching programs. This role is an excellent fit for individuals eager to grow their career in retail, passionate about food and customer service, and committed to contributing positively to the community and the company's ongoing success.
Job Requirements
- Minimum excellent customer service skills
- Any previous comparable experience desired
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to act with honesty and integrity regarding customer and business information
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to work cooperatively in high paced and sometimes stressful environment
- Any previous comparable experience desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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