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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible schedule

Job Description

Kroger is a renowned American grocery company that has evolved from a small Cincinnati grocery store founded over a century ago to the nation’s largest grocer. With nearly 2,800 stores operating in 35 states under 28 different names, Kroger takes pride in its heritage of innovation and its commitment to providing exceptional shopping experiences for its customers. As America’s grocer, Kroger brings together diverse teams with a passion for food and people, united by the purpose of feeding the human spirit. This commitment goes beyond just food; it extends to supporting communities and fostering an inclusive and ethical workplace culture where respect, honesty, integrity, diversity, inclusion, and safety are core values.

The role offered is a customer service-oriented position within Kroger’s grocery environment, focused on delivering exceptional service in a safe and clean setting. This role is essential in ensuring customers have a pleasant experience that encourages repeat visits. Associates in this position are expected to treat customers and coworkers fairly and ethically, contributing to an inclusive work environment and the local community. The role emphasizes providing the right products at the right time with accuracy in pricing, reflecting Kroger’s dedication to both customer satisfaction and operational excellence.

Working at Kroger means being part of a family that values your growth and well-being. The company offers comprehensive benefits designed to support physical, emotional, and financial health, including medical, dental, vision, and prescription coverage. Flexible scheduling is available for both full- and part-time roles, accompanied by paid time off such as holiday and sick leave based on eligibility. Additionally, employees benefit from free counseling services through an Employee Assistance Program and financial coaching via Goldman Sachs Ayco. Kroger provides valuable associate discounts on a variety of products and services, including food, travel, and technology. Employees also have access to up to $21,000 in tuition reimbursement over their careers through Kroger’s industry-leading Continuing Education program, alongside various training programs and career development opportunities.

This position is ideal for individuals who are caring, purpose-driven, and eager to learn, whether they are seeking part-time work or a new career path. By joining Kroger, associates become part of a team dedicated to creating amazing experiences for customers and colleagues alike, with food and community at the heart of everything they do. The role requires excellent customer service skills and a proactive approach to meeting customer needs, including product knowledge, inventory management, and ensuring the quality of products. Associates are also expected to collaborate with coworkers to achieve store goals and uphold company safety and quality standards, ensuring that the workplace remains welcoming and secure.

If you are passionate about providing outstanding service in a vibrant, community-focused grocery environment and want to grow your career with a company that invests in its people, Kroger invites you to apply and become a valued member of their family.

Job Requirements

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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