
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Kroger is the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 distinct names. Founded over a century ago as a humble grocery store in Cincinnati, Kroger has grown into a household name synonymous with diverse teams passionate about food and people. Committed to the core values of respect, honesty, integrity, diversity, inclusion, and safety, Kroger strives to foster an inclusive work environment where associates are valued and empowered to bring their best selves to work. The company is deeply dedicated to providing exceptional customer experiences, focusing on delivering the right products at the right time with fair and accurate pricing. Through innovation and a sincere commitment to community responsibility, Kroger is America’s grocer that seeks to feed not only customers' needs but also their spirits.
The role available is geared towards high-quality customer service within a clean, safe setting to encourage repeat visits. As part of the Kroger family, the successful candidate will play a critical role in creating welcoming environments where customers feel important and appreciated while upholding ethical treatment of both customers and fellow employees. This position involves direct interaction with product knowledge, food preparation, and collaborative teamwork to help achieve store goals. Associates in this role are expected to embody the company’s values and demonstrate honesty, integrity, and fairness in all dealings. This is a fantastic opportunity for individuals who are purpose-driven, caring, and eager to learn. Kroger offers flexible scheduling in both part-time and full-time capacities, making it ideal for those seeking to start or continue their career in retail with a company that invests in their growth and well-being.
Joining Kroger means access to a wide array of benefits, including comprehensive healthcare coverage (medical, dental, vision, prescription), paid time off including holidays and sick leave, emotional and financial support through counseling and financial coaching, valuable associate discounts, extensive tuition reimbursement, and ample opportunities for career advancement. Kroger prioritizes associate well-being mentally, physically, and financially, reflecting their dedication to help employees thrive both professionally and personally. This customer-focused role is perfect for individuals who want to grow within an industry-leading company while delivering top-tier service and embodying the company’s core values every day. If you have excellent customer service skills and are excited to work in a fast-paced environment with potential for growth, Kroger invites you to become a part of their family and contribute to feeding the human spirit.
The role available is geared towards high-quality customer service within a clean, safe setting to encourage repeat visits. As part of the Kroger family, the successful candidate will play a critical role in creating welcoming environments where customers feel important and appreciated while upholding ethical treatment of both customers and fellow employees. This position involves direct interaction with product knowledge, food preparation, and collaborative teamwork to help achieve store goals. Associates in this role are expected to embody the company’s values and demonstrate honesty, integrity, and fairness in all dealings. This is a fantastic opportunity for individuals who are purpose-driven, caring, and eager to learn. Kroger offers flexible scheduling in both part-time and full-time capacities, making it ideal for those seeking to start or continue their career in retail with a company that invests in their growth and well-being.
Joining Kroger means access to a wide array of benefits, including comprehensive healthcare coverage (medical, dental, vision, prescription), paid time off including holidays and sick leave, emotional and financial support through counseling and financial coaching, valuable associate discounts, extensive tuition reimbursement, and ample opportunities for career advancement. Kroger prioritizes associate well-being mentally, physically, and financially, reflecting their dedication to help employees thrive both professionally and personally. This customer-focused role is perfect for individuals who want to grow within an industry-leading company while delivering top-tier service and embodying the company’s core values every day. If you have excellent customer service skills and are excited to work in a fast-paced environment with potential for growth, Kroger invites you to become a part of their family and contribute to feeding the human spirit.
Job Requirements
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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