STARBUCKS/BARISTA

Holland, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Benefits

Healthcare coverage

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

associate discounts

Tuition Reimbursement

Job Description

Kroger started as a small grocery store in Cincinnati over a century ago and has grown into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. This expansive network of stores has made Kroger a household name known for its dedication to customer satisfaction and community involvement. As America’s grocer, Kroger takes immense pride in bringing together diverse teams who share a passion for food and people with one common purpose: To Feed the Human Spirit. The company embraces a culture founded on core values such as respect, honesty, integrity, diversity, inclusion, and safety,... Show More

Job Requirements

Excellent customer service skills
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

Any previous comparable experience
Knowledge of products sold within the department
Ability to collaborate with associates and promote teamwork
Ability to prepare beverage selections to recipe and standards
Familiarity with coffee shop equipment such as espresso machines, blenders, refrigerators, freezers, slicers and ovens
Ability to adhere to food safety regulations and guidelines
Capability to perform preventive maintenance and equipment inspection
Strong communication skills to inform customers of products and specials
Ability to handle customer interactions with care and professionalism

Job Duties

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Collaborate with associates and promote teamwork to help achieve company/store goals
Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
Tender transactions using company best practices
Offer product samples to help customers discover new items or products for which they inquire about
Inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
Recommend coffee shop items to customers to ensure they get the products they want and need
Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
Prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness
Review sell by dates and take appropriate action
Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Adhere to all food safety regulations and guidelines
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Location

You may be also interested in: