Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $30,029.67 - $37,544.84
Benefits
comprehensive medical, dental, vision and prescription coverage
Flexible scheduling and paid time off including holiday and sick leave
Free counseling through Employee Assistance Program
Confidential financial coaching and tools
Associate discounts on food, travel, and technology
up to $21,000 in tuition reimbursement
extensive training programs and career growth opportunities
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a leading retail food and drug company that operates over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since merging with The Kroger Company in 1998, Smith's has been part of one of the largest supermarket chains in the United States, benefiting from Kroger's extensive resources and shared commitment to high-quality products and excellent service. As a member of the Kroger family, Smith's prides itself on fostering diverse, passionate teams united by a common mission: To Feed the Human Spirit. The company is dedicated to... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Ability to communicate effectively with customers and team members
- Ability to handle cash and tender transactions accurately
- Willingness to learn and follow company policies and procedures
- Ability to stand for extended periods
- Must be able to perform the essential functions of the position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Demonstrated honesty and integrity
- Ability to provide support and assistance to diverse populations including minors, individuals with special needs, and older adults
- Ability to follow directions and seek assistance when necessary
- Previous comparable experience is a plus but not required
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Location
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