Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.91 - $24.15
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Benefits

Comprehensive medical coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
tuition reimbursement up to $21,000
Associate discounts on food, travel, and technology

Job Description

Qualify Food Centers (QFC), headquartered in Washington, is a proud member of The Kroger Company family since its merger in 1998. Operating 59 stores throughout Washington and Oregon, QFC has established itself as a trusted supermarket brand dedicated to meeting the diverse needs of its customers, employees, and communities. As part of a larger national network, QFC combines local expertise with the strength and resources of Kroger, one of the leading grocery retailers in the United States. This union enhances QFC's ability to innovate and offer high-quality products and services that cater to the evolving demands of the modern shopper.Show More

Job Requirements

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to operate kitchen and coffee shop equipment
  • Knowledge of food safety and sanitation standards
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Ability to handle multiple tasks in a fast-paced setting
  • Reliable and punctual work ethic
  • Basic math skills for handling transactions

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to operate kitchen and coffee shop equipment
  • Knowledge of food safety and sanitation standards
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Ability to handle multiple tasks in a fast-paced setting
  • Reliable and punctual work ethic
  • Basic math skills for handling transactions

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Location

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