Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) Plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus
Job Description
HMSHost is a globally recognized leader in developing and operating dining facilities in travel venues, primarily focusing on airport locations. Known for its commitment to delivering exceptional guest experiences, HMSHost operates a wide variety of food and beverage establishments, including prominent partnerships with renowned brands such as Starbucks. The company prides itself on fostering a dynamic and inclusive work environment that promotes employee growth, skill development, and career advancement. HMSHost's operations are strategically designed to meet the needs of diverse travelers, providing quality service and products that enhance the travel experience. Their dedication to operational excellence and customer satisfaction has established them as a premier employer in the hospitality sector. This specific opening is located at Minneapolis Airport, which is a bustling travel hub, offering an energetic and fast-paced work setting ideal for individuals passionate about customer service and hospitality. The position offers a competitive hourly wage ranging from $19.00, reflective of the company’s recognition of the vital contribution of its frontline employees.
The Barista role at HMSHost within the Starbucks establishment is a customer-facing position that requires a blend of technical beverage preparation skills, strong interpersonal communication, and a proactive approach to delivering excellent service. As a Barista, your primary responsibility is to take and fulfill food and drink orders efficiently while maintaining a clean and welcoming environment for customers. You will engage directly with guests, providing information about Starbucks products, assisting customers with their choices, and promoting additional sales opportunities. This position involves operating cash registers, handling payments accurately, and adhering to company policies on cash handling and customer service standards. Beyond customer interaction, the Barista will also maintain inventory, support cleaning and stocking duties, and ensure compliance with operational policies focusing on safety and security. The role requires maintaining composure during high-volume or unusual situations to keep operations running smoothly and inspire team members by example. Reporting typically to the Store Manager, this non-exempt Barista role is critical in ensuring that HMSHost's and Starbucks’ high standards of quality and customer care are consistently met. This position also offers comprehensive benefits such as health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, training, career growth opportunities, and referral bonuses. These benefits highlight HMSHost’s commitment to rewarding and supporting its employees, reinforcing the value placed on work-life balance and professional development within the organization.
The Barista role at HMSHost within the Starbucks establishment is a customer-facing position that requires a blend of technical beverage preparation skills, strong interpersonal communication, and a proactive approach to delivering excellent service. As a Barista, your primary responsibility is to take and fulfill food and drink orders efficiently while maintaining a clean and welcoming environment for customers. You will engage directly with guests, providing information about Starbucks products, assisting customers with their choices, and promoting additional sales opportunities. This position involves operating cash registers, handling payments accurately, and adhering to company policies on cash handling and customer service standards. Beyond customer interaction, the Barista will also maintain inventory, support cleaning and stocking duties, and ensure compliance with operational policies focusing on safety and security. The role requires maintaining composure during high-volume or unusual situations to keep operations running smoothly and inspire team members by example. Reporting typically to the Store Manager, this non-exempt Barista role is critical in ensuring that HMSHost's and Starbucks’ high standards of quality and customer care are consistently met. This position also offers comprehensive benefits such as health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, training, career growth opportunities, and referral bonuses. These benefits highlight HMSHost’s commitment to rewarding and supporting its employees, reinforcing the value placed on work-life balance and professional development within the organization.
Job Requirements
- High school diploma or equivalent
- Some cash handling and customer service experience preferred
- Ability to stand for extended periods
- Ability to communicate effectively with customers and team members
- Ability to follow instructions and safety protocols
- Willingness to work flexible hours including weekends and holidays
- Ability to maintain composure under pressure
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Ability to converse comfortably with customers
- Ability to learn and maintain knowledge of Starbucks products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to Starbucks and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card
- accurately counts and provides change to customers
- follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and Starbucks operational policies and procedures including safety and security protocols
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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