Starbucks Barista, Willowbrook Mall - NJ - Flex

Macy's is more than just a store; it is an iconic American retail institution with a rich history spanning more than 160 years. Known for its innovative approach and strong traditions, Macy's has become a beloved destination for millions of shoppers across the country. From the dazzling Macy's 4th of July Fireworks display to the magical Thanksgiving Day Parade, Macy's plays an integral role in creating memorable experiences and is synonymous with celebrations, milestones, and cherished moments. Macy's operates as a department store offering a wide range of products that include clothing, accessories, home goods, and more, providing a dynamic shopping environment that caters to diverse customer needs.

This tremendous legacy creates a unique workplace where employees – referred to as colleagues – feel connected to something larger than just retail. Macy's emphasizes respect, inclusion, and community, fostering a welcoming culture both for employees and customers alike. Whether contributing to sales, managing operations, or supporting customer experience, Macy's colleagues are essential to upholding the company’s outstanding reputation.

The Barista role at Macy's brings together Starbucks' global standard of coffee and hospitality within Macy's shopping environment. As a Barista, you will be responsible for selling and crafting Starbucks coffee beverages with precision, adhering strictly to Starbucks’ standards for product quality and customer service. You will engage with customers, providing warm, caring hospitality while sharing your in-depth knowledge of the products. This role requires passion for coffee, commitment to service excellence, and the ability to work both independently and as part of a team to create an inviting experience.

This position is offered on both full-time and part-time schedules, with full-time colleagues scheduled for 30 or more hours weekly and part-time colleagues commonly working between 12 to 24 hours weekly, depending on business needs and colleague availability. Employees benefit from competitive pay and a comprehensive benefits package, making it an attractive opportunity for individuals seeking a rewarding role in a fast-paced retail environment.

As part of your duties, you will demonstrate expertise across various coffee preparation stations including drip coffee, cold beverages, espresso bars, and pastry stations. Maintaining a clean, organized workspace compliant with health department standards is critical. You will also be responsible for merchandising following Starbucks guidelines, maintaining stock levels, and ensuring enticing product presentation. Your ability to use Magic Selling skills and simple Starbucks service steps will enhance customer satisfaction and drive sales.

More than just serving coffee, the Barista role is about building authentic connections with customers, colleagues, and the broader community. Macy's supports this holistic approach through strong commitments to colleague wellbeing, including a robust benefits program featuring health, dental, vision, life and disability insurance options, paid time off, 401(k) matching, and investment in continuous learning and leadership development. Engaging with Colleague Resource Groups and volunteer programs further enhances the meaningful work environment.

Macy's strives to be a great place to work, offering an inclusive, engaging, and fun atmosphere where employees enjoy competitive incentives, performance-based rewards, and merit reviews to support career growth. If you are passionate about coffee, serving customers with exceptional hospitality, and want to be part of a company with a storied history and exciting future, consider joining Macy's as a Barista and help write the next chapter in our story.