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Starbucks Barista Trainer, Somerset Collection - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $22.08
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Holidays
401k

Job Description

Macy's, a leading American department store chain with a rich history spanning over 160 years, is renowned not only for its wide range of merchandise but also for its iconic cultural events, including the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. As a cornerstone in American retail, Macy's combines tradition with innovation, delivering an unmatched shopping experience through inspiring stores, irresistible products, and memorable moments for customers and colleagues alike. Macy's is committed to fostering a diverse and inclusive work environment that empowers employees while emphasizing career growth and community engagement. Joining Macy's means becoming part of a story that has touched millions across the nation, offering a workplace where every colleague can contribute to the legacy and future of this iconic brand.

The Barista Trainer role at Macy's Starbucks operation is a vital position that supports the Starbucks Manager in managing an efficient, professional, safe, and profitable store environment. This role focuses on ensuring that all Starbucks team members adhere to company standards, delivering exceptional customer service and consistently producing high-quality beverage and food products. The Barista Trainer serves as a positive role model, leading by example in operational excellence, teamwork, and customer focus. This full-time or part-time role involves working flexible retail schedules, including weekends and holidays, to meet business needs and deliver an outstanding Starbucks experience to Macy's customers.

In this role, the Barista Trainer will lead and support the Starbucks team by providing ongoing training, coaching, and motivation to associates to maximize productivity and satisfaction. They ensure compliance with Food Division Standards, Starbucks merchandising and product presentation guidelines, and health and safety regulations. Monitoring food quality, inventory best practices, and utilizing sales and cost reports to contribute to financial goals are integral responsibilities. Additionally, the Barista Trainer cultivates a workplace culture of acceptance, respect, and authentic connections with colleagues, customers, and communities. This position also requires physical stamina and the ability to perform tasks such as lifting, standing for extended periods, and operating equipment necessary for daily Starbucks operations.

Macy's employees benefit from a comprehensive compensation package that includes competitive pay, performance-based incentives, merchandise discounts, and a range of health and wellness options such as medical, vision, and dental insurance. Paid time off, holidays, and 401(k) plans with company matching contribute to employees' financial well-being, while development opportunities and colleague resource groups foster personal and professional growth. Macy's prioritizes employee support through programs like the Employee Assistance Program, which offers mental health counseling and legal/financial advice. Being part of Macy's means joining a team where work is both rewarding and fun, with ample opportunity to contribute to a company that celebrates its employees as much as its customers.

Job Requirements

  • High school diploma or equivalent required
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Job Duties

  • Follows and ensure team follows Food Division Standards and Best Practices
  • During shift, provides leadership and directs associates in providing food products and exceptional customer service
  • Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
  • Follows Starbucks merchandising, product presentations and signing standards
  • Ensure team meets speed of service standards
  • Monitor food quality using Starbucks checklists
  • Demonstrate a positive role model for Starbucks Simply Service Steps
  • Support a strong working relationship with store management
  • Provide ongoing training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance and communications
  • Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
  • Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assist in preparation and production of all menu items
  • Assist in ordering food, beverage, dry and paper goods based budget and needs of the business
  • Assist in product receiving and follow Inventory Best Practices
  • Perform other duties as needed
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Job Criteria

Experience

Mid Level (3-7 years)


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