Starbucks Barista Lead

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
Pet insurance

Job Description

Located in the vibrant downtown area of Minneapolis, the Westin is an iconic hotel uniquely situated within the historic Farmers & Mechanics Bank building. Recognized on the National Registrar of Historic Buildings, the establishment is a remarkable example of the Streamline style from the late Art Deco period. Guests and visitors to the Westin are greeted by architectural marvels such as the original 34-foot vaulted bank lobby, a stunning marble staircase, grandiose chandeliers, and intricate wooden reliefs highlighting Minnesota's leading mid-20th-century industries. This hotel artfully blends rich historical elements with modern amenities, offering 214 guest rooms that combine sophistication with... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to operate POS systems
  • Basic math skills
  • Good communication skills
  • Ability to work on feet for extended periods
  • Ability to handle cash transactions
  • Ability to maintain cleanliness and sanitation standards
  • Availability to work flexible shifts including weekends and holidays

Job Qualifications

  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
  • Ability to operate a keyboard and Point of Sale procedures
  • Ability to effectively deal with and resolve conflict situations such as inaccurate check total
  • Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc

Job Duties

  • Greet customers immediately with a friendly and sincere welcome
  • Use a positive and clear speaking voice, listen to, and understand requests
  • Prepare customers' orders as requested accurately and efficiently
  • Ring guest check correctly and close the check to the proper method of payment such as cash, credit card or house charge
  • Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
  • Maintain the highest level of standards for all product preparation
  • Clean or sanitize work areas, utensils, equipment, service stations or seating areas
  • Comply with accounting guidelines including receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
  • Balance house bank at the end of the shift and retrieve and return bank from vault to workstation and back to ensure accountability
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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