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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $20.63
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
Flexible spending account
Employee assistance program
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
Wind Creek Hospitality is a respected leader in the hospitality industry, renowned for its commitment to exceptional customer service, quality offerings, and creating memorable experiences for guests. Located in the Chicago Southland area, the company operates various venues, providing a rich environment of opportunity and growth for its team members. As part of its team, employees are valued for their enthusiasm, dedication, and ability to contribute to a positive work atmosphere that aligns with the company's mission and values. Starbucks, operating under Wind Creek Hospitality at the Chicago Southland location, offers a unique opportunity for individuals passionate about delivering exceptional... Show More
Job Requirements
- High school diploma or GED required or currently enrolled and successfully complete a GED program within six months from start date as a condition of continued employment
- Must be eighteen years of age or older
- Ability to work as part of a team and build relationships
- Strong interpersonal skills
- Ability to learn quickly
- Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
- Must successfully pass job interview, including a guest service audition
- Must successfully complete BASSET training
- Must successfully complete ServeSafe Sanitation training
- Willing and able to work odd or irregular hours including nights, weekends, and holidays
- Willing to travel and participate in training as recommended or required
- Must have an Occupational License pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Job Qualifications
- High school diploma or GED required or currently enrolled and successfully complete a GED program within six months from start date as a condition of continued employment
- Must be eighteen years of age or older
- Ability to work as part of a team and build relationships
- Strong interpersonal skills
- Ability to learn quickly
- Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
- Must successfully pass job interview, including a guest service audition
- Must successfully complete BASSET training
- Must successfully complete ServeSafe Sanitation training
- Must have an Occupational License pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Job Duties
- Prepares quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards
- Maintains a clean and organized workspace so that partners can locate resources and products as needed
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance by communicating them to the supervisor
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Assists in new partner training by positively reinforcing successful performance
- Maintains regular and punctual attendance
- Anticipates customer and store needs by constantly evaluating the environment and customers for cues
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standards
- Follows health, safety and sanitation guidelines for all products
- Other duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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