Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
free meal
room discounts
Restaurant Discounts
Free parking
Movie coupons
career growth
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Hilton Milwaukee, a landmark in downtown Milwaukee, is part of a prestigious portfolio managed by Marcus Hotels & Resorts, a division of The Marcus Corporation. With a legacy spanning over six decades, Marcus Hotels & Resorts is celebrated for its commitment to operational excellence and unparalleled service, offering guests and associates extraordinary experiences. The Hilton Milwaukee stands out as the city’s largest hotel, featuring 554 beautifully appointed guest rooms and over 34,000 square feet of versatile meeting space. Recently, the hotel has undergone a $40 million renovation, seamlessly blending modern elegance with its historic charm dating back to 1927, originally known as the Schroeder Hotel. Connected to the newly expanded Baird Center, the hotel is recognized as Milwaukee’s premier meeting and convention destination. This renovation has revitalized guest rooms, event spaces, and the grand lobby to provide an enhanced ambiance for both leisure and business travelers.
The Hilton Milwaukee is currently seeking a Starbucks Barista who is enthusiastic, customer-focused, and eager to contribute to the hotel’s renowned hospitality standards. This role is pivotal in bringing life and energy to the hotel’s Starbucks outlet, where baristas create quality beverages with a friendly demeanor and efficient service. The position demands not only the ability to prepare Starbucks drinks to exacting standards but also to maintain a clean and organized work area that complies with health and safety standards. The role includes managing merchandising, product stocking, and cash-handling procedures, embodying the hotel’s dedication to precision and guest satisfaction. Starbucks Baristas at Hilton Milwaukee have the unique opportunity to work in a vibrant environment, part of a dynamic team committed to exceptional guest experiences. The position offers a platform for individuals passionate about hospitality to learn, develop, and grow their careers within a well-established company recognized throughout the hospitality industry. Employment with Hilton Milwaukee means engaging with a team that values dedication, teamwork, and the delivery of top-tier service that guests have come to expect from the Hilton brand and Marcus Hotels & Resorts collective.
This role is perfect for those who thrive in fast-paced environments and enjoy interacting with a diverse clientele. It offers flexible scheduling, including days, evenings, weekends, and holidays, reflecting the hotel's commitment to accommodating both staff and guest needs. Additionally, Hilton Milwaukee supports career growth, providing pathways to transfer within properties and advance professionally within the hospitality sector. The opportunity to work here is not just a job but a stepping stone to a rewarding career in hospitality, backed by substantial benefits and a supportive corporate culture. For those passionate about coffee culture, customer service, and creating memorable moments for guests, the Starbucks Barista role at Hilton Milwaukee is a compelling opportunity to join a leading institution in the industry.
The Hilton Milwaukee is currently seeking a Starbucks Barista who is enthusiastic, customer-focused, and eager to contribute to the hotel’s renowned hospitality standards. This role is pivotal in bringing life and energy to the hotel’s Starbucks outlet, where baristas create quality beverages with a friendly demeanor and efficient service. The position demands not only the ability to prepare Starbucks drinks to exacting standards but also to maintain a clean and organized work area that complies with health and safety standards. The role includes managing merchandising, product stocking, and cash-handling procedures, embodying the hotel’s dedication to precision and guest satisfaction. Starbucks Baristas at Hilton Milwaukee have the unique opportunity to work in a vibrant environment, part of a dynamic team committed to exceptional guest experiences. The position offers a platform for individuals passionate about hospitality to learn, develop, and grow their careers within a well-established company recognized throughout the hospitality industry. Employment with Hilton Milwaukee means engaging with a team that values dedication, teamwork, and the delivery of top-tier service that guests have come to expect from the Hilton brand and Marcus Hotels & Resorts collective.
This role is perfect for those who thrive in fast-paced environments and enjoy interacting with a diverse clientele. It offers flexible scheduling, including days, evenings, weekends, and holidays, reflecting the hotel's commitment to accommodating both staff and guest needs. Additionally, Hilton Milwaukee supports career growth, providing pathways to transfer within properties and advance professionally within the hospitality sector. The opportunity to work here is not just a job but a stepping stone to a rewarding career in hospitality, backed by substantial benefits and a supportive corporate culture. For those passionate about coffee culture, customer service, and creating memorable moments for guests, the Starbucks Barista role at Hilton Milwaukee is a compelling opportunity to join a leading institution in the industry.
Job Requirements
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure
- Previous hospitality, barista, cashiering or customer service experience desirable
- Must be able to learn menu items and up-selling techniques
- Basic math skills needed to operate a cash register and handle cash accurately
- Ability to resolve conflicts effectively
- Ability to read, speak, and understand English
- Ability to operate Point of Sale systems
Job Qualifications
- Previous hospitality, barista, cashiering, or customer service experience is preferred
- Must be able to learn all menu items and up-selling techniques
- Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges
- Ability to effectively resolve conflict situations, such as inaccurate check total
- Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests
- Ability to operate keyboard and Point of Sale procedures to handle cashier functions
Job Duties
- Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard
- Maintain condition and cleanliness of work area
- Follow standards for merchandising, stocking, rotating, and storing all products
- Ascertain guest satisfaction
- in the event of dissatisfaction, tactfully negotiate an accommodation
- Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management
- Balance house bank at the end of the shift
- Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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