Starbucks Barista

West Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Standard Hours

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to quality products and customer service excellence. With stores located across the Midwest, Hy-Vee prides itself on creating a welcoming shopping environment where team members work collaboratively to ensure that customers have a positive experience. The company’s philosophy centers on teamwork, respect, and a growth mindset, which fosters continuous improvement both for its employees and the shopping community. Hy-Vee emphasizes a helpful and friendly atmosphere, symbolized by their promise to provide "a helpful smile in every aisle." This culture extends to all areas of the store, including the coffee shop department, where the role of the Barista plays a vital part in customer interaction and satisfaction.

The Barista position at Hy-Vee is a non-exempt role based in the coffee shop department and offers an excellent opportunity for individuals who thrive on customer interaction and enjoy working in a dynamic retail environment. The role involves preparing and serving coffee and other food items, maintaining cleanliness and food safety standards, and delivering friendly, efficient customer service. This job is essential for enhancing the overall shopping experience by ensuring that customers receive excellent care and high-quality products promptly.

Baristas at Hy-Vee are expected to contribute positively to the store’s atmosphere by greeting customers warmly, learning their names, and assisting with their needs wherever possible. Responsibilities include reviewing and filling customer orders, handling food safely, managing inventory, and operating registers when applicable. This role requires collaboration with team members, adherence to company policies, and a focus on developing a pleasant work environment. Additionally, Baristas must be physically capable of performing medium work, including lifting and standing for extended periods, and must be comfortable working in a busy and sometimes fast-paced setting that involves exposure to noise, equipment, and cleaning chemicals.

Hy-Vee values professionalism, a customer-focused attitude, and results-oriented work ethics. Employees in this role will undergo a pre-employment drug screening and be expected to maintain personal hygiene and dress standards aligned with company guidelines. The position offers opportunities to build skill sets relevant to food service, customer relations, and retail operations, making it a great stepping stone for future growth within the company or the industry at large. Overall, the Barista role at Hy-Vee is more than just making coffee; it is about creating memorable customer experiences and supporting the broader team in delivering quality service every day.

Job Requirements

Less than high school or equivalent experience
Six months or less of similar or related work experience
Must be able to carry out detailed but uninvolved written or verbal instructions
Must be able to perform simple addition and subtraction
Must possess the ability to understand and follow verbal or demonstrated instructions
Must be able to stand, walk, push, pull, lift up to 50 pounds occasionally
Must adhere to company policies on personal hygiene and dress
Must report to work as scheduled and be punctual
Successful completion of a pre-employment drug screen required

Job Qualifications

Less than high school or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed but uninvolved instructions
Ability to perform simple addition and subtraction
Ability to understand and follow verbal or demonstrated instructions
Good communication skills
Ability to work cooperatively with others
Basic computer skills for register operation
Capable of standing for extended periods
Able to lift up to 50 pounds occasionally
Able to maintain friendly and professional demeanor

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to the products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service including taking customer orders
Takes customer orders at the counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles food in a safe manner and ensures the work area is always clean and neat
Reviews the status and appearance of the food for freshness
Ensures an adequate food supply is ready and on hand following a production list
Anticipates product needs daily
Prepares and replenishes product as necessary
Checks in product, puts product away, and may review invoices
Runs the department registers and receives payment where applicable
Removes trash in a timely manner
Maintains strict adherence to personal hygiene and dress guidelines
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Washes dishes as necessary
Orders product and supplies as necessary
Prices products for customers as necessary
Assists in other areas of the store as needed
Performs other job related duties and special projects as required