Starbucks Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a renowned family-focused resort brand specializing in providing memorable vacation experiences through its indoor water parks, comfortable accommodations, and a variety of entertainment options. With locations throughout North America, Great Wolf Lodge has established itself as a leading destination for family fun, combining the excitement of water adventures with the convenience of comprehensive resort amenities. The company is known for its welcoming atmosphere, commitment to guest satisfaction, and dedication to creating a positive work environment for its employees. As part of its team, employees are embraced as part of the "Pack," where growth, inclusivity, and well-being are prioritized to foster both personal and professional development.

Joining Great Wolf Lodge as a Barista means becoming an integral part of its guest experience, stationed within the resort’s charming coffee shop. This role is designed for individuals who thrive on delivering exceptional customer service in a fast-paced, friendly setting. The Barista at Great Wolf Lodge is responsible for greeting guests, taking orders, preparing coffee and other beverages, and handling transactions efficiently. This position offers flexible scheduling options, including full-time, part-time, and other adaptable shifts, making it accessible for a variety of applicants aged sixteen and older. Though the pay rate begins at $0 an hour, the total compensation package extends beyond hourly wages to include a comprehensive array of benefits and opportunities for growth.

The role emphasizes not just serving coffee but also contributing to the ambiance and overall guest satisfaction. Baristas at Great Wolf Lodge are encouraged to engage guests with enthusiasm, suggest menu items, and maintain the highest standards of cleanliness and presentation in the coffee shop environment. This role also includes operational responsibilities such as equipment maintenance, inventory management, merchandising, and ensuring compliance with the resort’s procedures and food safety standards. The Barista position prepares individuals for career advancement through cross-training and access to Great Wolf University, which offers on-the-job and leadership training programs. The company culture fosters inclusivity and values each team member's unique contributions, promoting a supportive team dynamic that drives the resort’s reputation for outstanding guest experiences.

Employees benefit from a range of exclusive perks beyond their paycheck. Great Wolf Lodge provides medical, dental, and vision insurance, a health savings account, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. Additionally, the company offers access to a holistic wellness program, employee assistance programs, and an employee relief fund aimed at supporting well-being and work-life balance. Seasonal and year-round employees alike can take advantage of discounted vacations and employee referral incentives, reinforcing Great Wolf Lodge’s commitment to employee satisfaction and retention.

Those interested in applying for the Barista position can expect a straightforward application process followed by immediate invitations to interview or attend hiring events if qualified. Great Wolf Lodge is an equal opportunity employer that upholds affirmative action policies to ensure a diverse workforce free from discrimination. The company values and celebrates diversity, making it a welcoming environment for people from all backgrounds and identities. Being part of the Great Wolf Lodge team means joining an innovative hospitality company dedicated to excellence in guest service and employee development, making it an ideal place to start or grow your career.

Job Requirements

  • At least 16 years of age
  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills
  • Proven customer service and communication skills
  • Able to read and interpret English manuals
  • Successful criminal background and drug screen

Job Qualifications

  • Some high school education or equivalent
  • Proven customer service skills and communication skills
  • Experience utilizing basic math skills with ability to add, subtract, multiply and divide
  • Able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen
  • Previous experience demonstrating strong customer service is desired
  • Prior experience utilizing restaurant equipment and sanitation standards is desired
  • Ability to multi-task and prioritize a variety of tasks with minimal direction is desired
  • Previous experience with cash transactions and point of sale systems is desired
  • Proven teamwork skills are desired

Job Duties

  • Communicates with guests to take food and beverage orders
  • Prepares customer food and beverage orders
  • Provides outstanding customer service and engage in suggestive selling
  • Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assists in other food outlets as needed

Job Criteria

Experience

Entry Level (1-2 years)


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