
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Discounted parking
hotel discounts
Job Description
Located in the heart of bustling downtown Minneapolis, the Westin hotel is a distinguished establishment housed in the iconic Farmers & Mechanics Bank building, a site listed on the National Registrar of Historic Buildings. This historic building, built in the Streamline style of the late Art Deco period, features striking architectural elements such as the original 34-foot vaulted bank lobby, marble staircases, grand chandeliers, and detailed wooden reliefs representing Minnesota’s key mid-20th century industries. Combining the charm of its storied past with modern amenities, the Westin offers 214 guest rooms that perfectly balance sophistication and relaxation, catering to both leisure... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Basic mathematical skills required
- Ability to operate Point of Sale systems
- Strong communication skills
- Ability to work in a fast-paced environment
- Availability to work flexible shifts
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly
- close the check to the proper method of payment
- ensures guest satisfaction
- in the event of dissatisfaction, tactfully negotiates resolution
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift
- retrieves and returns bank from vault to workstation and return, to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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