Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Discounted parking
company events
Hotel discounts worldwide
Job Description
Located in the heart of downtown Minneapolis, the Westin stands proudly within the historic Farmers & Mechanics Bank building, an iconic structure listed on the National Register of Historic Places. This landmark building showcases the elegant Streamline Moderne style of the late Art Deco period and features remarkable architectural elements such as the original 34-foot vaulted bank lobby, a stunning marble staircase, grand chandeliers, and wooden reliefs that depict Minnesota's leading industries of the mid-20th century. The Westin combines this rich historical heritage with modern sophistication, offering 214 guest rooms that provide a refreshing and stylish ambiance for travelers. The... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- basic math proficiency
- ability to use Point of Sale systems
- strong communication skills
- ability to stand or sit for extended periods
- ability to work flexible hours
- customer-oriented attitude
- ability to handle cash transactions accurately
- compliance with attendance policies
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations such as inaccurate check total
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to, and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly, close the check to the proper method of payment
- ensure guest satisfaction and tactfully negotiate resolution in event of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at end of shift, retrieve and return bank from vault to workstation to ensure accountability
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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