Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a reputable hospitality management company with an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. Known for its commitment to delivering exceptional experiences, Ascent Hospitality is not only about numbers but, more importantly, about people. The company prides itself on fostering a memorable experience for both its team members and guests, creating a culture centered on respect, collaboration, and high-quality service. Ascent Hospitality’s environment is designed to attract individuals who thrive in a team setting and share a unified purpose of excellence and guest satisfaction. This dedication to culture and people-oriented leadership... Show More
Job Requirements
- Ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- engage with and understand customers through clear communication
- prepare food and beverages to standard or customized recipes
- available to perform many different tasks within the store during each shift
- must be able to understand, read, write and speak English above a basic level
- must maintain a neat and professional appearance upholding company appearance standards
- must be able to apply commonsense understanding in carrying out instructions
- must be able to comply in standardized situations with only occasional or no variation
- must be able to work without constant supervision
- must be able to work well as part of a team
Job Qualifications
- Prior food and beverage experience preferred
- prior coffee or barista experience preferred
- strong interpersonal skills
- ability to work as part of a team
- ability to communicate effectively in English
- ability to prepare food and beverages to standard or customized recipes
- ability to handle cash and follow safety and security protocols
- maintain neat and professional appearance
- ability to apply commonsense understanding in carrying out instructions
- ability to work without constant supervision
- ability to work well in a team environment
Job Duties
- Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the coffee shop area
- anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- act with integrity, honesty and knowledge that promote the culture, values and mission of the company
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- anticipate customer and store needs by constantly evaluating environment and customers for cues
- deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift
- maintain a clean and organized workspace so that Team Members can locate resources and product as needed
- provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- maintain regular and punctual attendance
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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