Job Overview
Employment Type
Full-time
Benefits
A free well-balanced meal every shift
room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants cafes lounges golfing skiing and spa
Free parking
Two for one movie theater coupons at Marcus Theatres
Early wage access
Paid Time Off
Medical dental and vision insurance offered after 30 days of employment
Company-paid Life Insurance
Employee assistance program offer
401k with employer match
Job Description
The Hilton Milwaukee City Center stands as a landmark in downtown Milwaukee, known for its rich history and grand scale. Originally built in 1927 as the Schroeder Hotel, this premier hotel has evolved into Milwaukee's largest lodging establishment with 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. Connected to the newly expanded Baird Center, the Hilton Milwaukee City Center seamlessly blends historic charm with modern innovation. As part of The Marcus Corporation's hotel portfolio, the Hilton benefits from a legacy of operational and service excellence spanning over 60 years. Known for its commitment to... Show More
Job Requirements
- must be able to work a varied schedule to include days evenings weekends holidays and the ability to work under pressure
- previous hospitality barista cashiering or customer service experience is preferred
- must be able to learn all menu items and up-selling techniques
- basic mathematical skills necessary to operate a cash register make change count total bank prepare cash drops and total all other charges
- ability to effectively resolve conflict situations such as inaccurate check total
- ability to read and speak English sufficient to understand menus and special promotions and communicate with guests
- ability to operate keyboard and point of sale procedures to handle cashier functions
Job Qualifications
- previous hospitality barista cashiering or customer service experience preferred
- ability to learn all menu items and up-selling techniques
- basic mathematical skills necessary to operate a cash register make change count total bank prepare cash drops and total all other charges
- ability to effectively resolve conflict situations such as inaccurate check total
- ability to read and speak English sufficient to understand menus and special promotions and communicate with guests
- ability to operate keyboard and point of sale procedures to handle cashier functions
Job Duties
- provide quality beverages consistently for all customers preparing Starbucks beverages to standard
- maintain condition and cleanliness of work area
- follow standards for merchandising stocking rotating and storing all products
- ascertain guest satisfaction in the event of dissatisfaction tactfully negotiate an accommodation
- comply with accounting guidelines regarding receipt of payments cash drawer and house bank management
- balance house bank at the end of the shift
- perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards
Job Location
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