Starbucks Barista

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Benefits

Hourly wage of 14.50
Flexible work schedule
Training and development opportunities
employee discount
Supportive team environment
Opportunity for career growth
comprehensive health and safety standards

Job Description

The position is with Marcus Hotels and Resorts, a respected hospitality management company renowned for delivering exceptional guest experiences across its acclaimed portfolio of hotels and resorts. Known for its commitment to quality service and hospitality excellence, Marcus Hotels and Resorts emphasizes creating memorable stays for guests by maintaining high standards in operational procedures, cleanliness, and customer interaction. This company values employees who demonstrate professionalism, attention to detail, and the ability to maintain a positive guest environment through exemplary service and hospitality skills. As a part of the Marcus Hotels and Resorts team, employees contribute to upholding the brand’s reputation... Show More

Job Requirements

  • No prior experience required
  • Prior Barista experience preferred
  • Basic mathematical skills to operate cash register and make change
  • Prior hospitality and cashiering experience preferred
  • Ability to learn up-selling techniques
  • Ability to handle multiple tasks quickly and efficiently
  • Ability to maintain standards for service and departmental guidelines
  • Ability to recite and promote menu items
  • Dependable to work varied schedules including days, evenings, weekends, holidays
  • Attention to detail
  • Ability to handle guest and employee concerns positively
  • Excellent interpersonal and communication skills
  • Able to lift, push, pull and/or carry up to 30 lbs
  • Able to stand for long periods
  • Ability to operate keyboard and learn POS procedures
  • Self-motivated during slow periods
  • Ability to inform and direct guests
  • Ability to obtain and maintain active food handler certification
  • Hearing and visual capability to detect emergency signs
  • Professional and courteous appearance

Job Qualifications

  • No prior experience required, prior Barista experience preferred
  • Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total other charges
  • Prior hospitality and cashiering experience preferred
  • Ability to learn up-selling techniques
  • Ability to handle multiple tasks quickly and efficiently
  • Ability to maintain standards for service, steps of service and all departmental standards
  • Ability to recite and promote a variety of menu items
  • Dependable and reliable to meet demands of a 24-hour operation
  • Attention to detail
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner
  • Excellent interpersonal, listening and communication skills including ability to read, write, speak, and understand English
  • Must be able to lift, push, pull and/or carry up to 30 lbs
  • Ability to stand for long periods
  • Ability to operate a keyboard and learn Point of Sale procedures
  • Ability to self-motivate during slow periods
  • Ability to inform and direct guests to events throughout the hotel
  • Ability to obtain and maintain active Lancaster County Food Handler permit and any additional certifications required
  • Hearing and visual ability to observe signs of emergency situations
  • Must represent company in a professional, well-groomed and courteous manner

Job Duties

  • Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard
  • Maintain condition and cleanliness of work area
  • Ensure good speaking skills, maintaining composure and practicing good etiquette
  • Follow standards for merchandising, stocking, rotating, and storing all products
  • Ascertain guest satisfaction
  • in the event of dissatisfaction, tactfully negotiate an accommodation
  • Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management
  • Perform all assigned side work, including replenishing condiments and restocking service areas

Job Location

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