Starbucks Barista

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and development opportunities

Employee wellness programs

Job Description

Marcus Hotels and Resorts is a renowned hospitality company known for its commitment to providing exceptional guest experiences across its diverse portfolio of hotels and resorts. With a strong presence in the hotel industry, Marcus Hotels and Resorts emphasizes quality service, meticulous attention to detail, and a welcoming environment for both guests and associates. They prioritize professional development, community involvement, and maintaining high standards in their operations, making them a respected name in hospitality management.

This position is for a Barista at one of Marcus Hotels and Resorts properties, focusing on delivering excellent customer service in a fast-paced, dynamic env... Show More

Job Requirements

No prior experience required
Basic mathematical skills
Prior hospitality and cashiering experience preferred
Ability to learn up-selling techniques
Ability to handle multiple tasks quickly and efficiently
Ability to maintain standards for service and departmental procedures
Ability to recite and promote menu items
Dependable and reliable with flexible schedule
Attention to detail
Ability to deal with guest and employee concerns in a friendly, positive manner
Excellent interpersonal and communication skills including English proficiency
Ability to lift up to 30 pounds
Ability to stand for long periods
Ability to operate a keyboard and learn Point of Sale systems
Ability to self-motivate during slow periods
Ability to inform and direct guests
Ability to obtain and maintain relevant food handler certifications
Hearing and visual ability to detect emergency situations
Professional appearance and courteous manner

Job Qualifications

No prior experience required, prior Barista experience preferred
Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges
Prior hospitality and cashiering experience preferred
Ability to learn up-selling techniques
Ability to maintain standards for service, steps of service and all departmental standards
Ability to recite and promote a variety of menu items
Excellent interpersonal, listening and communication skills including ability to read, write, speak and understand English
Ability to lift, push, pull and or carry up to 30 pounds
Ability to stand for long periods
Ability to operate a keyboard and learn Point of Sale procedures
Dependable and reliable with flexibility to work varied schedules including days, evenings, weekends and holidays

Job Duties

Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard
Maintain condition and cleanliness of work area
Ensure good speaking skills, maintaining composure and practicing good etiquette
Follow standards for merchandising, stocking, rotating, and storing all products
Ascertain guest satisfaction and tactfully negotiate an accommodation in the event of dissatisfaction
Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management
Perform all assigned side work including replenishing condiments and restocking service areas
Balance house bank at the end of the shift and retrieve and return bank from vault to workstation
Promote excellent guest and associate rapport by responding and completing all requests promptly, efficiently, and courteously
Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards
Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures
Attend all scheduled mandatory Food and Beverage Department meetings, trainings and hotel meetings
Perform all other related duties and special projects as requested and or assigned

Job Location

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