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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.04 - $21.05
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
DoD employee status
Job Description
The Army and Air Force Exchange Service, commonly known as "the Exchange," is a prominent retail enterprise operating on U.S. Army and Air Force installations worldwide. With a multi-billion-dollar revenue, the Exchange stands as one of the top retailers serving the military community by operating department stores, convenience stores, restaurants, movie theaters, and an online shopping site. They are committed to providing Soldiers, Airmen, and their families with access to quality U.S. goods and services regardless of where they serve, from domestic bases to overseas locations including Germany, Italy, England, Turkey, South Korea, Japan, and even theaters such as Iraq... Show More
Job Requirements
- Must be available to work weekdays, nights, weekends and holidays
- Able to lift up to 45 pounds
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
Job Qualifications
- High school diploma or equivalent
- Creditable job-related experience may be substituted for education on a 9 months for 9 months basis
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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