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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.19
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Job Description
The Exchange is a well-established retail and service provider operating on military bases, committed to delivering exceptional customer experiences while supporting the military community. As a Department of Defense (DoD) affiliated entity, the Exchange plays a vital role in enhancing the quality of life for service members, their families, and authorized patrons by providing a diverse range of shopping and dining options within the secure environment of military installations. Recognized for its commitment to quality and customer service, the Exchange is more than just a marketplace; it serves as a central hub for community interaction and connection on military bases.<... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedules including weekends and holidays
- Excellent communication skills
- Customer-oriented mindset
- Basic math and cash handling skills
- Ability to stand for long periods
- Experience with coffee preparation is a plus
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic math skills to handle transactions
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Positive attitude and friendly demeanor
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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