Starbucks Assistant General Manager

Applegreen USA is a prominent operator of over 80 travel plazas across the Northeast and Midwest regions of the United States. These travel plazas are dedicated to Refreshing Travelers on their journeys by offering a convenient, comfortable, and diverse retail and food experience. With a substantial presence in busy travel corridors, Applegreen collaborates with a wide variety of well-known food and retail brands including Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks among others. This extensive range of options ensures that travelers have access to delicious food and essential travel supplies in a welcoming environment that meets high standards of customer service and convenience.

Applegreen places strong emphasis on its core values that shape and motivate the behavior of its employees and define its relationships with customers, suppliers, and business partners. These values include putting customers and communities at the heart of everything they do, valuing and developing their people, operating with pace, passion, and performance, and embracing change while seeking new opportunities for growth and improvement. These principles guide the company's culture and operational approach, making it an employer of choice in the travel plaza sector.

The Assistant General Manager role at Applegreen is a critical management position focused on supporting the General Manager in ensuring smooth day-to-day business operations across its travel plazas. This position is an excellent opportunity for entry-level managers to develop essential management skills in a dynamic environment that demands leadership, operational efficiency, and excellent customer relations. The Assistant General Manager helps facilitate team performance by delivering clear feedback, setting goals, fostering teamwork, and communicating business objectives effectively to staff at all levels.

Key responsibilities include supervising non-management associates, assigning work duties, coaching and developing shift supervisors, and maintaining high operational standards. The role requires stepping in with full managerial responsibilities in the absence of the General Manager, demonstrating the need for strong leadership and organizational skills. The Assistant General Manager is also tasked with motivating staff, managing cash accurately, addressing customer issues promptly, ensuring compliance with company policies and health and safety standards, and overseeing inventory management.

This role demands a passionate leader with a customer-centric mindset and the ability to inspire a team during challenging times. Candidates should bring at least two years of experience in quick service restaurant or similar management operations, exhibit excellent communication skills, and possess a basic understanding of food safety practices. Physical capability to lift or push objects over 30 pounds is also required due to the nature of the work environment.

Applegreen offers a competitive and supportive work environment with flexible schedules and a comprehensive benefits package designed to support employee well-being and career growth. Benefits include medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, earned wage access for pay on demand, education assistance, employee referral bonuses, meal discounts, and even pet insurance. These offerings reflect Applegreen's commitment to its workforce and its goal to foster a motivated and loyal team ready to uphold the company’s standards and serve customers effectively.