Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

TouchPoint Support Services is a dedicated provider of customer-focused support in various essential service areas within healthcare environments. Operating under the umbrella of Compass Group USA, TouchPoint specializes in a range of services including healthcare housekeeping, laundry management, patient transportation, and food service. This company prides itself on assembling highly skilled and committed professionals who deliver exceptional quality, outstanding customer service, and measurable positive results for their clients. With a reputation built on excellence and a steadfast commitment to safety and quality, TouchPoint is a trusted partner in healthcare support services across multiple locations. Their approach revolves around enhancing client satisfaction, operational efficiency, and maintaining rigorous standards in every endeavor they undertake.

The Senior Sous Chef position at TouchPoint offers a remarkable opportunity to engage in culinary leadership within a hospital facility’s Culinary Department. Reporting directly to the Executive Chef, the role centers on supporting the daily operations of foodservice services while striving to meet the highest standards in quality, safety, and client satisfaction. The Senior Sous Chef contributes significantly to menu development, food preparation, and culinary staff supervision. This position is particularly suited for culinary professionals who bring adaptability, entrepreneurial spirit, and a proactive leadership approach to the table. With an annual salary ranging between $60,000 and $70,000, plus additional compensation of up to $2,500 annually, the role promises both financial reward and career growth within a reputable organization.

Key responsibilities include managing food costs, labor, and inventory in collaboration with the Executive Chef, as well as leading catering events and supporting new culinary program rollouts. The Senior Sous Chef also plays a crucial role in ensuring food safety compliance, staff training, and direct food preparation duties. This multifaceted position requires a strong understanding of large-scale foodservice operations, which includes experience in catering and batch cooking, preferably in a healthcare setting. Candidates with a culinary certificate or an Associate Occupational Studies degree in Culinary Arts, combined with progressive kitchen management experience, will find this role aligns well with their expertise.

TouchPoint fosters a culture of continuous improvement and patient satisfaction, encouraging active participation in patient satisfaction initiatives as part of daily duties. The role also requires proficiency in basic computer applications to manage ordering, inventory, and communication effectively. ServSafe certification is highly desirable, emphasizing the company’s commitment to food safety and sanitation standards.

Employees of TouchPoint enjoy a comprehensive benefits package designed to support health, wellness, and work-life balance. These benefits include medical, dental, and vision coverage, life and disability insurance, retirement plans, and generous paid time off options, including parental leave and holiday time. Additional perks like associate shopping programs, wellness initiatives, commuter benefits, identity theft protection, and pet insurance further enhance the employee experience at TouchPoint. This position is well-suited for motivated culinary professionals who are dedicated to excellence and seek to advance their careers in a dynamic, supportive environment.

Job Requirements

  • Minimum of an Associate Occupational Studies degree in Culinary Arts or culinary certificate or equivalent experience
  • Progressive culinary or kitchen management experience
  • Catering experience preferred
  • Experience in high-volume foodservice operations
  • Knowledge of food safety regulations and sanitation standards
  • Proficiency in basic computer applications
  • Ability to lead and supervise hourly culinary associates
  • Strong communication and organizational skills
  • ServSafe Certification preferred
  • Ability to participate in patient satisfaction initiatives

Job Qualifications

  • Associate Occupational Studies (A.O.S.) degree in Culinary Arts, culinary certificate, or equivalent combination of education and experience
  • Some progressive culinary or kitchen management experience based on formal degree or training
  • Catering experience preferred
  • Experience in high-volume, complex foodservice operations strongly preferred
  • Institutional and batch-cooking experience helpful
  • Healthcare experience a plus
  • Comprehensive knowledge of food and catering trends focusing on quality, production, sanitation, food cost controls, and presentation
  • Proficiency in basic computer applications including Microsoft Word, Excel, PowerPoint, Outlook, and email
  • Willingness to participate in patient satisfaction programs and initiatives
  • ServSafe Certification highly desirable

Job Duties

  • Assist the Executive Chef in managing food costs, labor controls, and overall expenditures for assigned accounts
  • Support menu planning, development, and execution in alignment with corporate culinary standards and patient satisfaction goals
  • Supervise, prepare, and cook a variety of food items, ensuring quality, consistency, and proper presentation
  • Lead and execute catering events, including preparation, service, and post-event follow-up
  • Support the rollout of new culinary programs in partnership with the company’s marketing and culinary teams
  • Supervise and train hourly associates in food preparation, equipment use, and food safety practices as assigned
  • Ensure compliance with all food safety, sanitation, and regulatory standards
  • Participate in patient satisfaction initiatives and activities as required
  • Additional duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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