Sr. Event Manager

Honolulu, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $44,500.00 - $74,100.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Paid holidays

Job Description

Hawai'i Convention Center

Located just steps from the famous Waikīkī, the Hawai'i Convention Center stands as a premier event destination uniquely blending architectural brilliance with the natural beauty of its tropical surroundings. Designed by the internationally renowned architecture firms Wimberly Allison Tong & Goo and LMN, this iconic structure offers an open, inviting atmosphere where sky and sunlight mingle with serene terraces, lanais, courtyards, waterfalls, and fishponds. This setting creates a perfect balance of tranquility and energy, making the center an inspiring venue for meetings, conventions, and special events. As a vibrant cultural landmark, the center reflects the rich ... Show More

Job Requirements

High school diploma or its equivalency
four to five years of related work experience
experience effectively managing and/or planning events, including articulating details and communicating to internal support teams and client points of contact
excellent customer service skills working with diverse backgrounds
excellent knowledge of computer operations (Microsoft Office 365)
effective oral communication and listening skills
effective written communication skills
experience establishing and maintaining cooperative and productive work relationships
excellent organizational and time management skills
experience managing multiple priorities and working independently
demonstrated independent thinking and problem-solving skills
must possess and exude a positive, team-oriented attitude
self-starter with willingness and enthusiasm for taking on additional responsibility
ability to stand or otherwise remain in a stationary position for several hours
ability to walk or move about frequently for several hours
must have ability to work harmoniously in a team setting exhibiting the aloha spirit
ability to work varying schedules to meet business needs
ability to multi task multiple accounts while meeting deadlines and benchmarks set forth by the Director of Events

Job Qualifications

High school diploma or its equivalency
four to five years of related work experience
experience effectively managing and/or planning events, including articulating details and communicating to internal support teams and client points of contact
excellent customer service skills working with diverse backgrounds
excellent knowledge of computer operations (Microsoft Office 365)
effective oral communication and listening skills
effective written communication skills
experience establishing and maintaining cooperative and productive work relationships
excellent organizational and time management skills
experience managing multiple priorities and working independently
demonstrated independent thinking and problem-solving skills
positive, team-oriented attitude
self-starter with willingness and enthusiasm for additional responsibility

Job Duties

Manages various types of events as dictated by ongoing event activity
manages all logistics for events booked at HCC
determines event strategies and plans how to accomplish event success
acts as primary contact and principle liaison during an event
determines needs and resolves problems by making strategic, business oriented and client-serving decisions required to ensure a successful event
builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings
provides paperwork for the planning of a successful event (resumes, work orders, floor plans, event report and final invoicing)
provides detailed accounting of all event charges and collects payment in advance as outlined in the license agreement
accepts project work as assigned by the Director of Events and attends meetings regularly with various support departments to ensure open communication
runs reports and understands key performance indicators with the USI framework
ensures that customers receive correct and up to date information about programs, events and quoted prices
ensures customer needs are efficiently and effectively identified and questions or concerns are resolved
monitors events to ensure all building rules, policies and safety procedures are being adhered to and enforced during events
conducts site tours of facility to prospective and/or booked clients
shows the variety of usage, operations and functions the facility can provide
conducts precon meetings and presentations, as needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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