Sr. Event Manager

The Hawaii Convention Center, located just steps from the iconic Waikiki, is a premier event destination unlike any other. This remarkable facility offers a unique combination of architectural brilliance and natural beauty, serving as a stunning marriage of form and function. Designed by the renowned architects Wimberly Allison Tong & Goo and LMN, the center seamlessly integrates state-of-the-art technology with an authentic island ambiance. It is surrounded by courtyards, waterfalls, and tranquil fishponds, creating an environment that is both inspiring and serene. This luminous structure is often described as a gem nestled within its tropical setting, reflecting the cultural diversity and legendary spirit of aloha that defines the Hawaiian Islands. The Hawaii Convention Center is much more than a venue; it is a cultural monument and a backdrop that invites attendees to experience the world from a fresh perspective with the warmth and hospitality that Hawaii is famous for.

Currently, the Hawaii Convention Center is seeking a dedicated Event Manager to join their vibrant team. This position is a full-time role with an annual salary range of $75,000 to $85,000. The Event Manager plays a crucial role in ensuring that a wide range of events run smoothly and successfully within the facility. This individual will manage logistics and coordinate every aspect of events booked at the center, from initial planning stages through execution and final billing. As the primary contact and principal liaison during events, the Event Manager is responsible for making strategic, business-oriented decisions that serve both the client and the organization, ensuring that events meet or exceed expectations.

The role demands exceptional organizational skills and the ability to juggle multiple priorities in a fast-paced, dynamic environment. Excellent communication skills, both oral and written, are essential, as the Event Manager will interact closely with clients, internal teams, vendors, and other stakeholders. This position also involves conducting site tours for prospective clients, preparing detailed paperwork such as resumes, work orders, floor plans, and event reports, as well as maintaining up-to-date financial records and collecting payments accordingly. The Event Manager is tasked with driving customer satisfaction by understanding their needs, solving potential problems proactively, and fostering long-term business relationships to increase future bookings and client retention.

Additionally, this position requires the individual to enforce building policies and safety protocols to ensure all events proceed in a secure and compliant manner. Attention to detail, a customer-oriented mindset, and the ability to work independently while also embracing a collaborative team environment are qualities that will lead to success in this role. The Event Manager is expected to embody the "Aloha Spirit," contributing positively to the company culture and upholding the Hawaii Convention Center’s mission, vision, and values. Candidates should be prepared for some flexibility in work schedules due to the cyclical nature of event planning and entertainment industries, highlighting a need for adaptability and resilience. Overall, this opportunity offers a rewarding career path for those passionate about delivering exceptional events within a world-class venue that celebrates Hawaiian culture and hospitality.