Sr. Event Experience Manager (Incentive & Sales Meeting Experience Required) - Remote

M&I Worldwide (M&I) is a globally recognized event management firm that specializes in providing comprehensive solutions for virtual, hybrid, and in-person events of diverse sizes and complexities. Established as a third-generation, privately held company and certified as a Women’s Business Enterprise (WBE), M&I boasts more than 50 years of industry experience. Headquartered in Wisconsin, USA, with a remote workforce spanning the United States, United Kingdom, China, and Brazil, M&I operates with an entrepreneurial spirit that places customers at the core of everything they do. The company prides itself on its core values of quality, agility, flexibility, and innovation. With a broad portfolio of services ranging from event management and design, sourcing, attendee registration and reporting, event technology and production, creative services, marketing and communications, gifting and engagement strategies, incentives and recognition solutions, group air travel, onsite execution and staffing, to event analytics, M&I Worldwide covers all aspects required to deliver exceptional events and experiences. Additionally, the company provides consulting and enterprise services such as technology implementation and administration, meeting policy optimization, third-party governance, executive dashboards and analytics, as well as sustainability best practices and tracking.

The Sr. Event Experience Manager at M&I Worldwide plays a pivotal role, acting as the key liaison between clients and the company to ensure program goals and objectives are met while delivering measurable return on investment. This role is highly tactical and operational, working closely with internal teams, external clients, and vendors to execute seamless event experiences that comply with corporate and pharmaceutical guidelines. The manager handles a wide array of responsibilities that involve virtual, hybrid, and in-person event formats, including project management; client, financial, and vendor management; marketing and sales support; event design; and overseeing onsite services.

The Sr. Event Experience Manager is expected to manage multiple large and complex projects simultaneously under tight timelines while mentoring junior associates and ensuring all client and internal standard operating procedures (SOPs) are followed. Responsibilities include digital event production or technical support, contract and budget management, sourcing and contracting suppliers like DMCs, AV/production companies, and off-site venues, as well as managing event data and financials through platforms such as Cvent. The role demands strong communication skills and leadership to coordinate internal and external teams through various stages of the event life cycle, such as kickoff meetings, pre-con and post-con meetings, and day-of operations.

Additional specialization areas include marketing and sales event design services where the manager collaborates with creative teams to develop promotional materials, entertainment, theming, and branding elements. On the financial management forefront, the role requires strategic budget creation, cash flow governance, invoice reconciliation, and cost-saving initiatives. Vendor management, onsite services leadership, and adherence to regulatory compliance — particularly in life sciences involving healthcare professional (HCP) event policies — are core duties.

The position also expects experience with conference and tradeshow management or incentive program management depending on the assigned specialty, with a proven capacity to handle complex logistics, sponsorship and exhibitor sales, exhibit floor layout, and creative team oversight. This leadership role not only ensures world-class event delivery but also fosters junior talent development across multiple facets of event planning and execution.

M&I Worldwide offers a competitive salary complemented by a comprehensive benefits package, including health, dental, vision, and life insurance options; a 401K plan; paid holidays; accrued personal time off for vacation and sick leave; company-provided technology equipment such as laptops and mobile phones; a global giveback volunteer program; and flexible work arrangements allowing remote work or on-site at the corporate headquarters near Milwaukee. This role involves approximately 35% travel both domestically and internationally, requiring a candidate with a strong track record in meeting industry operations, excellent communication skills, database management proficiency (Cvent preferred), and a capacity to thrive in both virtual and traditional office environments.