SpringHill Suites Front Desk - Part Time
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Free admission to Carowinds and other Six Flags parks
FREE tickets for friends and family
10% discount on food
20% discount on merchandise
Exclusive associate-only events
Job Description
Springhill Suites at Carowinds is a vibrant hotel located near the renowned Carowinds amusement park, serving guests visiting the Carolinas. This hotel is part of the Marriott family, known worldwide for quality hospitality and exceptional guest experiences. Featuring modern accommodations and a convenient location, Springhill Suites provides a welcoming environment for both leisure and business travelers. Guests enjoy easy access to exciting attractions, making it an ideal choice for visitors wanting to explore the region with comfort and style. The hotel prides itself on creating memorable stays marked by warm service and thoughtful amenities, contributing significantly to the overall guest... Show More
Job Requirements
- high school diploma or equivalent
- previous hotel front desk experience required
- ability to operate computer systems
- excellent communication skills
- strong problem solving abilities
- ability to work flexible shifts including weekends and holidays
- must be at least 18 years old
Job Qualifications
- charismatic attitude and spirit to serve
- ability to operate a computer and learn the property management system
- previous hotel front desk experience
- previous Marriott experience is a plus
- independent problem solving skills and sense of urgency
- ability to work as a team in a fast-paced environment
- ability to remain calm during emotionally charged situations
- good judgement and commitment to safety
- ability to work and interact with people from diverse backgrounds
- availability to work some weekdays, weekends, evenings, and holidays
- aged 18 or older
Job Duties
- handle guest registration and property management including confidential credit card information
- sell amusement park tickets
- solve guest related concerns using Marriott's guest recovery process
- maintain property key control
- stock the Market area
- maintain an inviting lobby
- respond to emergency situations by following hotel protocol
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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