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Springhill Suites Colorado Springs South - Dual General Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $90,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
SpringHill Suites Colorado Springs South is a newly renovated hotel located in the vibrant city of Colorado Springs. Known for blending comfort with modern amenities, this hotel offers guests an exceptional stay with thoughtfully designed suites featuring Marriott bedding, convenient workspaces, and sofa beds to accommodate a variety of travelers. Guests at SpringHill Suites can start their day with complimentary breakfast and explore numerous local dining options nearby, including favorites like Rock Bottom Brewery, The Airplane Restaurant, and MacKenzie’s Chop House. The hotel caters to both leisure and business travelers by providing an indoor pool, a 24-hour fitness center, and... Show More
Job Requirements
- Education level as per qualifications
- Relevant progressive experience in hospitality
- Proficiency with Windows and company software
- Valid state driver’s license
- Strong leadership ability
- Excellent communication skills
- Ability to handle high-pressure situations
- Effective problem solving skills
- Ability to manage financial data and reports
- Capability to train and motivate staff
- Compliance with certification requirements such as Food Handlers and CPR
- Ability to maintain professional appearance and behavior
- Commitment to guest service excellence
Job Qualifications
- At least 6 years progressive experience in hotel or related field or a 4-year college degree with 4 to 5 years experience or a 2-year college degree with 5 to 6 years experience
- Proficient in Windows operating systems and company approved spreadsheets and word processing
- Valid driver’s license for applicable state
- Strong leadership and problem-solving skills
- Excellent speaking, reading and writing skills
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternatives quickly and accurately
- Ability to work well under stressful and high pressure situations
- Maintain composure and objectivity under pressure
- Effective problem handling including anticipating and solving workplace issues
- Ability to assimilate complex information from disparate sources
- Effective listening, understanding and resolving of co-worker and guest concerns
- Ability to work with financial information and basic arithmetic functions
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain high standards of personal appearance and grooming, including compliance with dress code and wearing a name tag
- Comply with company standards and regulations for safe and efficient hotel operations
- Ensure certification requirements are met such as Food Handlers, Alcohol Awareness, CPR and First Aid
- Collaborate with Director of Sales to conduct daily ABR meetings focusing on prospecting and existing account calls
- Assist in creation and implementation of annual budget plans and monitor hotel performance
- Play a pivotal role in hotel sales efforts, including client meetings and hosting events
- Tour operating departments daily and make adjustments through department heads
- Conduct weekly staff meetings and training sessions
- Hold monthly financial reviews with department managers
- Ensure adherence to company policies, training, and standards
- Foster a positive team-oriented environment focusing on guest service and employee motivation
- Conduct consistent property visits and inspections with key managers
- Oversee financial documentation submission in compliance with accounting calendar
- Maintain cleanliness and maintenance of physical property
- Ensure employees are efficient and courteous to guests and colleagues
- Review financial positions and generate accurate forecasts
- Conduct department manager performance appraisals
- Motivate, coach, counsel and discipline management personnel
- Ensure fair employment treatment
- Engage with sales clients and potential customers
- Be present in public areas during peak times to greet guests
- Maintain hotel safe security and conduct audits
- Lead credit meetings and enforce collection policies
- Complete required corporate training and certify others
- Ensure scheduled meetings occur on property
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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