Springhill Suites Colorado Springs South - Dual General Manager

SpringHill Suites Colorado Springs South is a newly renovated hotel located in the vibrant city of Colorado Springs. Known for blending comfort with modern amenities, this hotel offers guests an exceptional stay with thoughtfully designed suites featuring Marriott bedding, convenient workspaces, and sofa beds to accommodate a variety of travelers. Guests at SpringHill Suites can start their day with complimentary breakfast and explore numerous local dining options nearby, including favorites like Rock Bottom Brewery, The Airplane Restaurant, and MacKenzie’s Chop House. The hotel caters to both leisure and business travelers by providing an indoor pool, a 24-hour fitness center, and easy access to outdoor attractions such as the Valley Hi Golf Course, Garden of the Gods, the U.S. Olympic and Paralympic Training Center, and Cheyenne Mountain Zoo. Its prime location, less than 10 minutes from Colorado Springs Airport, makes it an ideal choice for events and accommodations. The hotel operates with a strong team-oriented culture, promoting collaboration, support, and continuous service improvement through daily stand-up meetings where successes are celebrated and employees recognized. With over 800 hotels under the management company worldwide, SpringHill Suites values diversity and a people-first approach, offering employees extensive benefits and opportunities for growth including management apprentice programs and leadership development. This inclusive environment makes the hotel a great place for long-term career development in hospitality.

The Dual General Manager position at this property is a critical leadership role charged with overseeing all aspects of operations at two hotels simultaneously. This role demands a highly polished, articulate individual who acts as an ambassador for both properties, maintaining a strong operational vision that aligns with company standards and brand expectations. The manager will be responsible for providing guidance, support, and supervision to their management teams and frontline associates, ensuring optimal financial performance while maintaining high-quality product and service levels. Compliance with local, state, and federal laws and corporate policies is essential, as is the continuous assessment and improvement of the physical property. The role involves leading key operational initiatives including sales planning, budget creation and monitoring, and execution of property improvement projects.

In this position, the Dual General Manager serves as the central communication hub, liaising effectively with guests, clients, associates, ownership, corporate, and brand representatives as well as key vendors. Daily leadership is hands-on, requiring this individual to maximize revenue opportunities and control expenses prudently. The role involves managing multiple full-time associates or their equivalents and requires more than 50 percent of their time to be dedicated to administrative, executive, and professional tasks that demand discretion and independent judgment. Financial acumen is essential for monitoring budgets and reviewing financial performances regularly, along with the ability to evaluate alternative courses of action and work effectively under pressure. Strong interpersonal and communication skills are necessary for motivating and developing teams, handling workplace challenges, and ensuring a positive, guest-focused environment. The Dual General Manager plays a pivotal role in supporting the sales efforts of the hotels, engaging in regular meetings and events to maintain and grow client relationships. This role is suitable for seasoned professionals with progressive experience in hospitality or related fields, offering a dynamic and challenging career opportunity with competitive benefits and growth potential.