Sports Bar Host, Southland Casino

Delaware North is a globally recognized hospitality and food service company with a rich history spanning over 100 years. The organization operates in various sectors including sports, gaming, entertainment, and hospitality, delivering exceptional guest experiences and creating memorable moments. Delaware North is a family-owned business that prides itself on its dedication to employees' personal and professional growth, fostering a supportive and inclusive work environment. The company operates Southland Casino Hotel in West Memphis, Arkansas, which is one of the premier gaming and entertainment destinations in the region. Southland Casino Hotel features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and a sportsbook. Its hotel component boasts 300 luxurious rooms and suites, offering an upscale lodging experience that complements the excitement of the casino floor.

Southland Casino is conveniently located just a short drive from downtown Memphis, Tennessee, making it an attractive location for both local guests and visitors from nearby areas. Delaware North emphasizes that their business is fundamentally about people - their employees and customers alike - which makes working at Southland Casino an opportunity to be part of a global legacy committed to delivering exceptional service and unique experiences.

The role of Host at Southland Casino is integral to creating a welcoming atmosphere for guests and ensuring smooth operations at the host station. This position is available in both full-time and part-time capacities, with an hourly pay rate ranging from $15.00 to $16.00, excluding tip earnings. As a Host, you will be the first point of contact for guests, tasked with managing seating arrangements, monitoring wait times, and maintaining cleanliness and order in the dining and serving areas.

Working as a Host at Southland Casino offers numerous opportunities for teamwork, excitement, and career advancement. The role requires excellent communication skills, the ability to handle multiple tasks in a fast-paced environment, and a commitment to guest satisfaction. While prior experience in a guest service environment is preferred, high school diploma or GED is not required, making the position accessible to a wide range of applicants.

Delaware North values its team members' well-being and personal development by providing a comprehensive benefits package that includes weekly pay, employee discounts, flexible work schedules, health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance programs, as well as tuition and professional certification reimbursement. The company fosters an inclusive culture where every employee is considered part of a family and is given the tools and support to succeed professionally.

Shift details for the Host position typically include evening hours, split shifts, and work on weekends and holidays. Shifts can be 8 to 10 hours long with overtime available as needed. Physical requirements of the job include the ability to remain on your feet for the entirety of the shift, maneuver between tables and around corners, and lift and carry up to 35 pounds.

Joining Delaware North as a Host at Southland Casino means becoming part of a dynamic team focused on delivering an outstanding hospitality experience. Whether your interests lie in gaming, hospitality, or customer service, this role provides a platform to develop your career in an energetic and supportive setting. If you are motivated by fast-paced environments, enjoy working with diverse teams, and have a passion for providing excellent customer service, this opportunity is an excellent step forward.