Spokane Valley Mall - Seasonal Assistant Local Manager

Cherry Hill Programs is a leading company specializing in creating magical and memorable experiences for families and children by capturing moments through photography at various retail locations, tourist attractions, and destinations across North America. Known for contributing millions of holiday and souvenir experiences annually, Cherry Hill Programs is dedicated to maintaining an exceptional level of guest engagement and satisfaction. The company prides itself on fostering a positive, collaborative work environment that upholds its core values of safety, diversity, integrity, and collaboration. As an organization, Cherry Hill Programs emphasizes inclusion and fairness, making it a rewarding workplace for individuals driven by creativity and quality service. With a commitment to a safe and supportive workplace free from discrimination and harassment, Cherry Hill Programs ensures that every employee is valued and plays a crucial role in the company’s success and reputation.

The role of Assistant Local Manager at Cherry Hill Programs is an exciting opportunity to join a dynamic team that is passionate about delivering extraordinary guest experiences. Reporting directly to the Local Manager, the Assistant Local Manager's primary responsibility is to lead, develop, and motivate the local team to meet and exceed personal, professional, and organizational goals. This leadership position entails working closely with the Local Manager to prepare for store opening days, ensuring tasks such as hiring, inventory management, equipment setup and testing, staff scheduling, and training are executed efficiently. The Assistant Local Manager also plays an active role in promoting positive customer interactions by assisting guests to capture memorable souvenirs, even if they have no prior photography experience.

An essential part of the role includes addressing and resolving customer concerns effectively to maintain optimal guest satisfaction. The Assistant Local Manager is expected to lead by example, reinforce company policies and procedures, troubleshoot technical issues, and support administrative functions like recruiting and scheduling. This role demands a strong work ethic, leadership skills, and the ability to manage time effectively while making independent judgments. The position requires flexibility, as the work schedule includes peak retail hours such as evenings, weekends, and holidays, with a minimum commitment of 20 hours per week or more as needed.

This role offers a chance to be part of a fun, fast-paced, and passionate environment that values career development and teamwork. Cherry Hill Programs provides a flexible schedule, a referral program, and a unique benefit of a free photo package for friends and family each season, which enhances the sense of community among staff members. The pay range for this position is between $18.13 and $19.13 per hour, making it an attractive opportunity for candidates looking to grow within the retail and experiential entertainment industry. Working at Cherry Hill Programs means being part of a team dedicated to bringing magic into guests’ lives and creating lasting memories that customers cherish for years to come.