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Spider Mountain and Thunderbird Lodge General Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,100.00 - $62,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Spider Mountain and Thunderbird Lodge is a unique and premier destination located in the Texas Hill Country, known for its pioneering lift-served bike park, picturesque lakeside lodging, and an active marina offering a variety of lake activities. This year-round retreat is designed to provide guests with an unparalleled outdoor and hospitality experience, combining adventure and relaxation in a natural setting. As one of the region's most exciting new destinations, Spider Mountain and Thunderbird Lodge caters to outdoor enthusiasts, families, and event-goers who seek a vibrant, high-quality retreat away from the hustle and bustle of city life. The establishment prides itself... Show More
Job Requirements
- Bachelor's degree in hospitality, business, management, or related field or equivalent combination of education and experience
- 7+ years of leadership experience in hospitality, lodging, resort, or destination operations
- Proven track record of revenue growth
- Experience developing and executing a business plan with capital investment tied to revenue goals
- MBA or advanced hospitality/business training preferred
- Experience with outdoor recreation destinations preferred
- Experience building group/event business preferred
Job Qualifications
- Bachelor's degree in hospitality, business, management, or related field or equivalent combination of education and experience
- 7+ years of leadership experience in hospitality, lodging, resort, or destination operations with clear ownership of results
- Proven track record of revenue growth (lodging and/or F&B and/or events), not just operations maintenance
- Experience developing and executing a business plan that includes capital investment tied to revenue goals/ROI
- MBA or advanced hospitality/business training preferred
- Experience with outdoor recreation destinations (bike parks, zip lines, waterfront/lake activities, adventure parks) preferred
- Experience building group/event business (weddings, retreats, corporate offsites, festivals) preferred
Job Duties
- Set and execute the vision for Thunderbird Lodge as a lakeside lodging destination-experience, amenities and activities, service standards, property presentation, and brand positioning
- Establish hospitality operating standards (service, cleanliness, maintenance response, guest communication) that consistently deliver a high-quality stay
- Own the guest journey end-to-end: booking to arrival to stay to activities to departure to repeat visit
- Drive lodging performance through revenue management
- Improve conversion and booking performance through better web presence, merchandising, photography/storytelling, and guest communications
- Build partnership strategies that move room nights (corporate groups, weddings, regional tourism partners, outdoor brands, Austin-area networks)
- Build a robust events engine (festivals, races, retreats, corporate offsites, weddings, lake weekends)-with a calendar that grows year over year
- Own relationships with promoters, organizers, and key community partners
- Lead growth of F&B as a key destination driver-expanded offerings, improved flow, guest satisfaction, and profitability
- Expand the on-site guest experience (lakeside activities, marina/waterfront experiences where applicable, retail/merch, programming) with a clear focus on revenue plus guest delight
- Partner with ownership to create a phased capital roadmap: cabin remodels/upgrades, expanded F&B, guest amenities, and infrastructure improvements
- Own P&L performance: budgeting, forecasting, expense discipline, and revenue growth plans
- Hire, develop, and lead department heads
- build a high-performance culture rooted in accountability and hospitality
- Maintain strong relationships with local stakeholders, tourism/community partners, and corporate partners
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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