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Specialty Team Leader (Beer, Wine, Cheese & Chocolate Department Manager)
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $22.40 - $40.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support programs
Team member perks
Job Description
Whole Foods Market is a renowned leader in the natural and organic foods retail industry, committed to nourishing people and the planet through its conscientious approach to healthful living and environmental stewardship. As a pioneering grocery store chain with a strong emphasis on sustainable agriculture, community engagement, and high-quality products, Whole Foods Market is more than just a retailer—it is a movement dedicated to improving how people eat and live. With initiatives ranging from funding school garden grants to providing access to fresh food in underserved areas and supporting poverty alleviation in developing countries, the company actively fosters meaningful change... Show More
Job Requirements
- Minimum 24 months retail experience including at least 12 months of team leadership experience
- ability to lift 50 pounds
- standing and walking 6-8 hours during an 8-hour workday
- capability for single grasping, fine manipulation, pushing, and pulling
- ability to perform bending, twisting, squatting, and reaching motions
- exposure to FDA approved cleaning chemicals
- ability to work in temperatures up to 90 degrees Fahrenheit
- ability to work in wet and cold environments
- availability to work flexible schedules including nights, weekends, and holidays
- ability to use tools and equipment including box cutters and electric pallet jacks
- where applicable, completion of TIPS training and minimum age of 18 to serve alcohol
Job Qualifications
- Advanced knowledge of products, buying, pricing, merchandising, and inventory management
- food safety certification or commitment to complete within six months
- excellent interpersonal, motivational, team building, and customer relationship skills
- capable of teaching others in a positive and constructive manner
- thorough product knowledge
- advanced knowledge of regulatory and safety policies and procedures
- proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
- demonstrated decision-making ability
- leadership skills
- ability to prioritize and delegate
- proficiency with email, Microsoft Office, and operations-related applications
Job Duties
- Hold Associate Team Leaders, supervisors, and Team Members accountable for delivering outstanding customer service
- define and develop clear expectations to achieve the highest standards of retail execution
- effectively delegate to and empower Associate Team Leaders and Team Members
- monitor and achieve sales, margin, expense, and labor targets
- maintain proper product assortment, merchandising, and inventory control
- ensure products are cross-merchandised in accordance with regional and global guidelines
- ensure adherence to category management schedule and planograms
- ensure nutritional aspects are displayed correctly
- establish and maintain collaborative and productive working relationships with departmental and store leadership
- maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
- set and achieve the highest standards of retail execution
- foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale
- maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers
- respond promptly to customer needs and questions
- select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover
- communicate and maintain Team Member safety and security standards
- provide timely, thorough, and thoughtful performance evaluations
- consistently communicate and model Whole Foods Market vision and goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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