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Specialty Team Leader (Beer, Wine, Cheese & Chocolate Department Manager)
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $23.60 - $42.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Store discount
Paid Time Off
financial wellness programs
Health and wellness support
Team member perks
Job Description
Whole Foods Market is a premier grocery store renowned for its commitment to natural and organic products, community engagement, and environmental stewardship. Founded on a mission to nourish people and the planet, Whole Foods Market goes beyond selling groceries to foster meaningful change through initiatives such as funding school garden grants, increasing access to fresh and healthy food in underserved areas, and supporting poverty alleviation efforts in developing countries. As a leader in the natural and organic food industry, the company sets the standard for quality, sustainability, and ethical sourcing, ensuring that customers receive exceptional products that align with their... Show More
Job Requirements
- 24+ months retail experience including 12+ months of team leadership experience
- must be able to lift 50 pounds
- ability to stand or walk 6-8 hours in an 8-hour work day
- ability to perform hand use tasks such as single grasping, fine manipulation, pushing, and pulling
- ability to execute motions including bending, twisting, squatting, and reaching
- exposure to FDA approved cleaning chemicals
- exposure to temperatures below 32 degrees Fahrenheit, 32-40 degrees Fahrenheit, and above 90 degrees Fahrenheit
- ability to work in wet and cold environments
- ability to work a flexible schedule including nights, weekends, and holidays
- ability to use tools and equipment such as box cutters, electric pallet jacks, and other machinery
- completion of TIPS training and being 18 or older to serve alcohol where applicable
Job Qualifications
- advanced knowledge of products, buying, pricing, merchandising, and inventory management
- food safety certification or commitment to complete within 6 months
- excellent interpersonal, motivational, team building, and customer relationship skills
- capability of teaching others in a positive manner
- thorough product knowledge
- advanced knowledge of regulatory and safety policies and procedures
- proficient mathematical skills for financial assessment and inventory management
- demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
- proficiency with email, Microsoft Office, and operations-related applications
Job Duties
- hold ATLs, supervisors, and team members accountable for delivering outstanding customer service
- define and develop clear expectations to achieve the highest standards of retail execution
- effectively delegate to and empower ATLs and team members
- monitor and achieve sales, margin, expense, and labor targets
- maintain proper product assortment, merchandising, and inventory control
- ensure products are cross-merchandised in accordance with regional and global guidelines
- ensure adherence to category management schedule and planograms
- ensure nutritional aspects are displayed correctly
- establish and maintain collaborative working relationships with departmental and store leadership
- maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
- foster and encourage a positive environment of teamwork, mutual respect, and morale
- maintain awareness of customer flows and needs and direct team members accordingly
- select, train, develop, mentor, motivate, and counsel team members
- communicate and maintain team member safety and security standards
- provide timely performance evaluations
- consistently communicate and model company vision and goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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