Specialty Team Leader (Beer, Wine, Cheese & Chocolate Department Manager)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $23.60 - $42.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Store discount
Paid Time Off
financial wellness programs
Health and wellness support
Team member perks

Job Description

Whole Foods Market is a premier grocery store renowned for its commitment to natural and organic products, community engagement, and environmental stewardship. Founded on a mission to nourish people and the planet, Whole Foods Market goes beyond selling groceries to foster meaningful change through initiatives such as funding school garden grants, increasing access to fresh and healthy food in underserved areas, and supporting poverty alleviation efforts in developing countries. As a leader in the natural and organic food industry, the company sets the standard for quality, sustainability, and ethical sourcing, ensuring that customers receive exceptional products that align with their health and wellness goals. Whole Foods Market’s culture encourages personal growth, community involvement, and teamwork, making it a rewarding workplace for individuals who want to make a real difference both locally and globally.

The role being offered is the Specialty Team Leader position, a key leadership role responsible for overseeing all aspects of the Specialty team's daily operations within the store. This position requires a dynamic leader who can drive profitability, manage expenses, and ensure compliance with regulatory standards while fostering a positive and productive work environment. The Specialty Team Leader will be directly accountable for tasks such as buying, merchandising, labor management, and maintaining inventory controls. Leading Associate Team Leaders and Team Members, this role is pivotal in hiring, training, development, and performance management to build and sustain a high-performing team.

This role not only requires excellent operational skills but also a strong commitment to customer service excellence and adherence to Whole Foods Market’s core values. The Specialty Team Leader must ensure that all customer interactions are courteous, friendly, and efficient, supporting the company’s positive image. Moreover, this position demands a consistent focus on retail execution standards, collaboration across departments, and the ability to respond proactively to customer needs ensuring a high level of customer satisfaction.

Key responsibilities include holding team members accountable, setting clear expectations, monitoring sales and financial targets, managing product assortment and merchandising according to regional guidelines, ensuring food safety compliance, and maintaining a safe work environment. The Specialty Team Leader is also expected to cultivate a team culture rooted in mutual respect and high morale, mentor and motivate associates through ongoing training and counseling, and champion Whole Foods Market’s vision and goals throughout the team.

This position requires proven retail leadership experience, with a comprehensive understanding of product knowledge, regulatory policies, and excellent motivational and communication skills. Candidates must be capable of decision-making, prioritizing duties, and proficient in using Microsoft Office and operational applications. Whole Foods Market offers a competitive hourly wage ranging from $23.60 to $42.50 based on experience, along with a robust benefits package known as "Whole Benefits," which supports both full-time and part-time employees with perks like paid time off, health and wellness programs, financial support, and more. The work environment involves physical demands such as lifting up to 50 pounds, standing or walking for extended periods, and exposure to various temperatures and FDA-approved cleaning chemicals.

Whole Foods Market is committed to equal employment opportunities, promoting diversity and inclusion without discrimination based on legally protected characteristics. The company encourages applicants to apply directly through its official channels to avoid inaccurate or fraudulent postings elsewhere. This is a unique chance to join a company that is not just about grocery retail but about making a lasting impact on people’s lives and communities. By becoming the Specialty Team Leader, you will have a significant role in continuing to innovate and set new standards in the grocery industry while nurturing your own professional growth and contributing to a purpose-driven company.

Job Requirements

  • 24+ months retail experience including 12+ months of team leadership experience
  • must be able to lift 50 pounds
  • ability to stand or walk 6-8 hours in an 8-hour work day
  • ability to perform hand use tasks such as single grasping, fine manipulation, pushing, and pulling
  • ability to execute motions including bending, twisting, squatting, and reaching
  • exposure to FDA approved cleaning chemicals
  • exposure to temperatures below 32 degrees Fahrenheit, 32-40 degrees Fahrenheit, and above 90 degrees Fahrenheit
  • ability to work in wet and cold environments
  • ability to work a flexible schedule including nights, weekends, and holidays
  • ability to use tools and equipment such as box cutters, electric pallet jacks, and other machinery
  • completion of TIPS training and being 18 or older to serve alcohol where applicable

Job Qualifications

  • advanced knowledge of products, buying, pricing, merchandising, and inventory management
  • food safety certification or commitment to complete within 6 months
  • excellent interpersonal, motivational, team building, and customer relationship skills
  • capability of teaching others in a positive manner
  • thorough product knowledge
  • advanced knowledge of regulatory and safety policies and procedures
  • proficient mathematical skills for financial assessment and inventory management
  • demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
  • proficiency with email, Microsoft Office, and operations-related applications

Job Duties

  • hold ATLs, supervisors, and team members accountable for delivering outstanding customer service
  • define and develop clear expectations to achieve the highest standards of retail execution
  • effectively delegate to and empower ATLs and team members
  • monitor and achieve sales, margin, expense, and labor targets
  • maintain proper product assortment, merchandising, and inventory control
  • ensure products are cross-merchandised in accordance with regional and global guidelines
  • ensure adherence to category management schedule and planograms
  • ensure nutritional aspects are displayed correctly
  • establish and maintain collaborative working relationships with departmental and store leadership
  • maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
  • foster and encourage a positive environment of teamwork, mutual respect, and morale
  • maintain awareness of customer flows and needs and direct team members accordingly
  • select, train, develop, mentor, motivate, and counsel team members
  • communicate and maintain team member safety and security standards
  • provide timely performance evaluations
  • consistently communicate and model company vision and goals

Job Criteria

Experience

Mid Level (3-7 years)


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